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United States Postal Service

2.0
(226 reviews)

Business Details

3 Severance Cir, Cleveland Heights, OH
44118, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3 Severance Cir to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3 Severance Cir, Cleveland Heights, OH
44118, United States

Hours

Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 3:00 PM
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

2.0
226 reviews
5 stars
42
4 stars
8
3 stars
8
2 stars
14
1 star
154
  • MM
    Marisa Michelle
    3 days ago
    1.0
    At Severance I asked for Postmaster General to discuss why my Mail was still not going to my address after a year!!!! Then walks out a woman in an evening gown, dressed like she was going to a ball. She was pretty despondent by saying that “ This is a process that our staff goes through”….. then she retreats back behind the doors never to be seen again. How is she working for USPS? Further, I still never received an answer about why my mail was still going to that old address. Do I need to call for the news channels?
  • HW
    Hallie Wells
    Sep 24, 2026
    1.0
    The post clerk was a nice woman in her 50's & she was the only person helping customers for 20 mins. as the line got longer. I was told I needed to speak the supervisor & waited 15 mins for them. Either they left without telling their employees, or never showed at all? Disappointing
  • EF
    Eloise Finklea
    Sep 17, 2026
    5.0
    Plenty accessible parking clean environment
  • ZF
    Zoe Fleisher
    Sep 16, 2026
    1.0
    The worst USPS location I’ve ever used. Some of the laziest, meanest people work there.
  • MK
    Mohamed El Khouly
    Sep 15, 2026
    5.0
    Staff are very helpful. I had issues with change of address and the manager was able to fix it.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified September 27, 2026Yext Knowledge Graph
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