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Brand Certified

United States Postal Service

2.4
(82 reviews)

Business Details

2525 E Royalton Rd, Broadview Heights, OH
44147, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2525 E Royalton Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2525 E Royalton Rd, Broadview Heights, OH
44147, United States

Hours

Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:30 PM
Saturday9:00 AM - 2:00 PM
SundayClosed

Reviews

2.4
82 reviews
5 stars
25
4 stars
2
3 stars
0
2 stars
8
1 star
47
  • CF
    Charlotte Furukawa
    Apr 25, 2026
    1.0
    Don't know where the mail is scanned but somewhere between scanning and delivery one of my gift cards went missing or was stolen. Filing a missing mail claim takes time but done. I don't think it will help.
  • MK
    Marija Krajnovic
    Feb 23, 2026
    1.0
    My package has been "vacationing" at this location for weeks.Starting to wonder if someone there just happens to wear my exact shoe size.Very disappointed.
  • EC
    Emily Cook
    Jan 10, 2026
    5.0
    Justin & Rah are amazing!! I am so grateful that they helped me ship my Palm Beach Tan candles to my boo boo
  • JT
    JE Trout
    Oct 26, 2023
    1.0
    Multiple times I've mailed things at this location that were lost. Most recently it was an important trust document related to my fathers estate. I paid for certified mail. After 2 weeks the tracking showed it never made it out of Cuyahoga county. I had to redo all the papers. I complained and they said "for important things you should use Priority Express" (which costs $28 per letter). We've also had mail delivered to our house with post marks from 6 months prior. If this was a private company they would be out of business. I now use FedEx for anything of value. They've been fantastic.
  • MW
    Mike Westgate
    Mar 22, 2018
    2.0
    Guy at the desk nice.......BUT, had to go in for one package that was 50lbs not delivered because it was too heavy. I think they are supposed to go up to 70lbs. its was big package so I'll give that a pass. couple days later had a 3lb package that wasn't delivered and said it was "attempted". Well I was home during the "attempt" time noted but no door bell/knock and did not receive an attempt slip.It was something they could have just left at my door. Frustrating

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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