FedEx Ship Center

Reviews

• ND

  Natera Donovan

  Oct 7, 2026
  1.0
  Let me start with I’m not one to leave reviews especially bad ones, but I am beyond annoyed and frustrated, I was supposed to have a package delivered on October 2, that needed to be signed for, the tracking said it was on the vehicle out for delivery and it would be delivered between 8am-12:50pm. Then I get another update saying it would be delivered before 8pm a couple hours later I get another update saying incorrect address, and they need to verify the address and will ship it on Monday October 5, it does not go out for delivery and of course it’s next to impossible to get a human but they say the shipper needs to contact them with a updated address. The shipper contacts them on Monday October 5th I decide to have it shipped at a local FedEx location closer to me so that I know it gets properly delivered. Until today my package was being held hostage, I had to escalate to calling cooperate, and surprise, surprise my package is now out for delivery. My only worry is where it’s going and if it will really get delivered, because the tracking is showing the original location still, I guess I will wait and see and will update once it arrives. I’ve never had issues with FedEx before so I’m hoping it is just 1 bad experience with this location, but from the other reviews I’ve read it seem like a lot of people have worried with the Bedford heights location.
• LW

  Leah Ware

  Sep 25, 2026
  1.0
  Husband ordered an item and needed a signature, sent overnight. Fine, waited all morning, no knock or door bell rung and no label on the door. Looked up on the app, and item undeliverable as customer not there. Photo of front door but we were in the immediate area of our front door all morning. Waited this morning for an app update with it saying it's still held and no update if it will stay put or go someplace for pickup or to a hold location. Finally called a live person, in another country, who said it was being delivered to a hold location close by. Well, we'll see! This is how the anti capitalism mentality ruins everything! They're getting paid with every shipment and treat it like it's impeding their lives. Avoid FedEx! Can't even put a hold on shipments anymore either if you go out of town! They're doing this on purpose so they don't have to store shipments. It's terrible..
• LH

  Leah Hauser

  Sep 18, 2026
  1.0
  I just left from this location and this is the first time I ever went inside a fed ex asking for assistance and got straight attitude!!!!!!! I had to leave because she wouldn’t give me a manager either, they need to hire someone way more respectful in the front who actually wants to do their job!!!!! 9/18/26 2:45pm
• PH

  Paul H

  Sep 5, 2026
  5.0
  It's a very nice fedex agent is very helpful with a problematic shipment. It's nice to see good people going above and beyond!
• YA

  Yvette Atkinson

  Aug 18, 2026
  1.0
  My husband has been waiting on his package 📦 of (MEDICATION) for over a week now simply because these people are delivering to the WRONG address, they're sending pictures 📸 of delivery at the wrong address now what part of that is it they don't understand! My husband needs is medication! 💊 And they are very RUDE!!!

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