United States Postal Service

Reviews

• AJ

  Aaron Jafri

  Jul 2, 2026
  5.0
  I've used this location a few times and Johnny has always been very kind and helpful!
• MN

  Michelle Neidkowski

  Jun 26, 2026
  5.0
  My husband and I needed to renew our expired passports and also get a first one for our minor child. I researched locations ahead of time and decided to make an appointment at the Wappingers’s post office based on the the ability to schedule an appointment and have our photos taken. The process could not have been smoother. I made an appointment with photos for the three of us, filled out & printed all of the forms ahead of time, brought my checkbook and all of the required documents. We arrived shortly before our appointment time and Johnny’s service was incredibly friendly and efficient. Everything was easy and we were done within a half an hour. If you make an appointment and arrive prepared, the process is incredibly easy. Johnny was really fantastic and had a great attitude.
• NL

  Nicholas Latella

  May 27, 2026
  1.0
  Tried to locate a package, this PO didn’t pick up until I had called 4 times, and then the lady that spoke to me on the phone was very rude and unwilling to be of any assistance. She also hung up on me. Considering they are in a customer service business this was a very poor experience.
• JG

  Joe Geis

  Apr 18, 2026
  5.0
  I had an experience today with a USPS carrier named Ash that deserves to be recognized. I happened to be outside when she came by and asked about mail I had placed on hold for the past five days, expecting it would all be delivered today. She wasn’t aware of it at the time and explained it would likely come with my regular carrier on Monday. While I was disappointed, I understood. What happened next completely changed my perspective. Later that same day, on a Saturday afternoon, Ash returned on her own time to make it right. I wasn’t home, but she delivered all of my held mail and left a handwritten note that read, “Sorry, I didn’t check the hold mail, it was my mistake, so I had to fix my mistake.” That kind of ownership is incredibly rare. No excuses, no passing it along, no waiting until Monday. She took full responsibility and went out of her way to correct it immediately. In a world where it’s easy to do the minimum, Ash chose to go above and beyond. Her work ethic, integrity, and pride in what she does are exactly what great service is all about. She turned a small inconvenience into a memorable, positive experience. USPS is fortunate to have someone like Ash representing them. She sets a standard that others should strive to follow.
• CB

  Captain fat belly.

  Apr 14, 2026
  2.0
  Multiple times they lost my packages. I attempted to file claims and they told me it was too last. Terrible service. Now I’m nervous to use USPS.

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