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Brand Certified

United States Postal Service

2.9
(120 reviews)

Business Details

5640 E Taft Rd, Syracuse, NY
13220, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5640 E Taft Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5640 E Taft Rd, Syracuse, NY
13220, United States

Hours

Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday8:30 AM - 2:00 PM
SundayClosed

Reviews

2.9
120 reviews
5 stars
46
4 stars
10
3 stars
4
2 stars
5
1 star
55
  • DD
    DaKermitFrog
    May 4, 2026
    1.0
    Every time I see my package go near this USPS facility I cry knowing it will eventually be forwarded to the wrong state or sit for far longer (days) than any other USPS facility, completely undoing days of previous delivery progress. Has happened multiple times enough for me to leave a review. S for unsatisfactory performance.
  • JA
    Johnny A
    Apr 24, 2026
    5.0
    Staff is friendly, usually no lines.
  • MM
    Meredith
    Apr 20, 2026
    1.0
    The employees at Taft Rd are incredibly unprofessional. The voicemail is always full, so they can't be reported. I cannot fathom how they keep their jobs. The one today, Marissa, clerk at far left station, laughed in my face when i asked for a supervisor regarding mail delivery issues. Asked why shes acting this way, she said, "you're a very uncomfortable person", as she walked away.
  • VF
    Victoria Fox
    Feb 24, 2026
    1.0
    I put in a change of address mid January. By February 19 I received no mail. I went into the Post Office to inquire and was handed a stack of 50+ envelopes. I called on 2/24 to see if any mail would be forwarded to me as no mail has been coming. I called several times/left messages and no one calls back. Great Job USPS!!@!
  • AD
    Amy DeLapp
    Jan 31, 2026
    1.0
    Blonde woman is consistently rude and nosy? Why ask what I’m sending lady!! Not the usual questions either of the hazardous stuff. Takes it upon herself to choose the green smiley for the service which is not what I would’ve chosen. Literally throws packages in front of patrons, at least pretend the packages are safe in front of us! Every other location is far more enjoyable. Only good thing about this one is the hours.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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