Location.com logo
USPS self-service kiosk
Brand Certified

United States Postal Service

2.5
(250 reviews)

Business Details

1335 Jefferson Rd, Rochester, NY
14692, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1335 Jefferson Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1335 Jefferson Rd, Rochester, NY
14692, United States

Hours

Monday7:00 AM - 7:00 PM
Tuesday7:00 AM - 7:00 PM
Wednesday7:00 AM - 7:00 PM
Thursday7:00 AM - 7:00 PM
Friday7:00 AM - 7:00 PM
Saturday8:00 AM - 2:00 PM
SundayClosed

Products & Services

1 list · 34 items

USPS Services

34 items

APC
BIOBIOHR
BIOIPPB
BRMACCTBAL
BRMNEW
BULKMAILACCEPT
BULKMAILACCTBAL
BULKMAILNEW
BURIALFLAGS
BUSINESS
CALLREFERRAL
DUCKSTAMPS
FACTERMINALTYPERSS
GENERALDELIVERY
GIFTCARDS
GREETINGCARDS
GXG
LASTCOLLECTION
LBRORETAIL
LBROSSK
LOBBY
MONEYORDERSDOM
MONEYORDERSINQ
PASSPORTAPPT
PASSPORTPHOTO
PASSPORTWLK
PICKUPACCOUNTABLE
PICKUPHOLDMAIL
PICKUPNOTICELEFT
PMI
POBACCESS
POBDELIVERY
POBOXONLINE
RTLMKTGTERMINALTYPERSS

Reviews

2.5
250 reviews
5 stars
74
4 stars
19
3 stars
8
2 stars
11
1 star
138
  • WL
    Wise Home Energy LLC
    Aug 18, 2026
    1.0
    Have a Business Reply account. Service has been slow for a few years. Now they mail me my permit fee. I pay on time and they send this back as the fee somehow was raised. I can't pay at local branch, so I mail check. No mail for 18 days. Terrible service. Days are numbered in business.
  • CE
    Cassie English
    Aug 8, 2026
    1.0
    You know it’s pretty god damn sad Rochester is where my packages always one or the other either they lying on where my package is or my package gets opened contents stolen and a empty damn envelope sent to me after it’s been stuck in Rochester for a week do better this is pathetic anymore
  • BA
    B Akhmedov
    Aug 6, 2026
    1.0
    Very slow and unprofessional service. The warehouse staff seems to have little sense of urgency or responsibility. I’ve been waiting for a long time, and the whole process is unnecessarily slow. This place needs better organization and more accountability.
  • CL
    Christine Loeper
    Jul 28, 2026
    3.0
    3 phone calls - 3 different people lacking in knowledge to answer a simple question about bulk mailing - even when calling the "USPS Shipping Solutions" division. Oh, and 3 different answers. Update - someone reviewed one of my calls and the last representatives that I spoke with earlier called me back to clarify information. She was very nice and wanted to make sure I was good with the info provided. I told her I appreciated her calling back.
  • KC
    Kevin Culross
    Jul 4, 2026
    1.0
    I encountered a very rude lady at the counter. I didn’t catch her name, but she was around 50 years old. I simply asked to see my packages, which I had just dropped off. She was extremely rude in retrieving them for me and even told me to move my foot so that she could give them to me without it closing on her. She was visibly angry that I had warned a person wearing a Trump shirt. I’m not sure why she was so upset, considering that it’s our president and, in fact, her boss.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others