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Brand Certified

United States Postal Service

2.8
(94 reviews)

Business Details

300 Waring Rd, Rochester, NY
14609, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 300 Waring Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
300 Waring Rd, Rochester, NY
14609, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Reviews

2.8
94 reviews
5 stars
38
4 stars
4
3 stars
3
2 stars
3
1 star
46
  • KM
    Karen Minns
    Apr 24, 2026
    5.0
    Short wait. Professional Services.Easy parking.
  • SR
    Spencer Richardson
    Apr 21, 2026
    5.0
    Consistently provides good service
  • DO
    Deja Owens
    Apr 14, 2026
    1.0
    Was expecting an urgent package to be delivered, package was never delivered called to find out more and the person who answer the phone was extremely rude and disconnected the call she wouldn’t answer any of my questions . All I wanted to know if it was possible to pick up the package from this location and she wouldn’t answer that . Sucks because I normally have a great experience with this location.
  • AC
    Angus Cairns
    Apr 7, 2026
    1.0
    I’ve used this post office multiple times and, unfortunately, my experiences have been inconsistent. In the past, I’ve run into issues with basic supplies not being available when needed, which makes simple transactions more difficult than they should be. On top of that, some staff interactions have felt impersonal and unhelpful, almost scripted rather than genuinely customer-focused. Today was especially frustrating. I attempted to call several times throughout the day and was unable to reach anyone, as the phone just rang without being answered. For a service that many people rely on for time-sensitive items, that lack of communication is disappointing. I understand that post offices can get busy, but better availability of supplies, improved customer service, and simply answering the phone would go a long way toward improving the overall experience.
  • SG
    Shannon Griffin
    Apr 4, 2026
    1.0
    The worst ever! They have horrible attitudes and customer service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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