Brand Certified
United States Postal Service
3.0(32 reviews)
Certified by United States Postal Service • May 17, 2026
Business Details
4455 Lake Ave, Rochester, NY
14612, United States
Certified by United States Postal Service • May 17, 2026
(800) 275-8777
Certified by United States Postal Service • May 17, 2026
http://usps.com/postoffice
Certified by United States Postal Service • May 17, 2026
About
Certified by United States Postal Service • May 17, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4455 Lake Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • May 17, 2026
Hours
Certified by United States Postal Service • May 17, 2026
Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed
Reviews
3.0
32 reviews
5 stars
15
4 stars
1
3 stars
1
2 stars0
1 star
15
- TSTerry SharpeMay 5, 20265.0Very friendly and professional staff. I go here every day.
- DSDara SternMar 25, 20261.0I have been Calling this post office because I have a package that was mis-shipped and is at this location and I was given the phone number after a very long wait to speak to a customer service representative from the 800 number and I’ve been calling and calling and they will not pick up the phone. This is literally ridiculous. If there was an affordable alternative, I would never use USPS again. I just want my package and what kind of business lets their phone ring for five minutes at a time without answering?!!!
- DMDalton MundorffDec 27, 20251.0Never open. They also lock the doors so you can’t use any of the automated systems or drop boxes. Not a great location. Would go anywhere else.
- JTJaqueline TuckerApr 1, 20231.0Racially discriminated against by Lea (clerk 35). I was refused service at 11:44a. I exited the store as three other customers entered and were served. I watched from my car. I then re-entered at 11:50am to be served and to get Lea’s information to file a formal complaint as she was serving one of the four white presenting people who entered after I was turned away. At 11:58am, I told Lea that I was an attorney and that I would be filing a formal Complaint. It would have been easier at that time for her to admit her fault and allow me to send my package to which she obliged. I retuned with my items to mail at 11:59a and realized that I did not trust Lea to maintain the integrity to ship my items without incident or loss. I purchased a mailer and proceeded to East Ridge PO to shop my items. I hope Lea learns from this incident and that whatever deep seeded biases she may have or that whatever is causing her to be a sub par postal employee or contributing to her having bad days improves over the course of her life. The management at this store should re-evaluate their employees so that these incidents do not repeat as patterns of poor behavior and treatment.
- BBBarbielocs007Oct 1, 20205.0I love this location!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 4455 Lake Ave?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and most also provide passport photo services. Complete and print your application form before visiting.
Do I need an appointment for passport services at this Post Office?
Most locations require scheduling an appointment using the online scheduler, though limited walk-in hours may be available.
What are the operating hours of the USPS at 4455 Lake Ave?
Monday through Friday, the Post Office is open from 8:30 AM to 5:00 PM, and Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.
How can I reserve a PO Box at this USPS location?
You can search for available PO Boxes and reserve one online. Once reserved, complete your setup in person at the Post Office with proper identification.
Are PO Boxes accessible after regular business hours at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes; however, access hours may vary by location. Please confirm with this Post Office.
Where is the United States Postal Service in relation to local dining options?
The USPS at 4455 Lake Ave is near several dining options including Maama Tees Cookin and Catering, Lake Chinese Food, Kim’s Woodshed pub, and Perris Pizza Place, convenient for grabbing a meal before or after your visit.
Are there any nearby places to shop around the USPS location?
Yes, nearby shopping options include Charlotte Flea Market, The Gift Shoppe on Lake, OMI’s ATTIC thrift store, and All Heroes Comics, perfect for browsing after postal errands.
What nearby services might help me with financial needs besides the Post Office?
Nearby services include Western Union for money transfers and LibertyX Bitcoin ATM for currency exchange, both located close to the USPS location at 4455 Lake Ave.
How can customers use nearby transportation or landmarks to locate the USPS at 4455 Lake Ave?
The USPS is close to other postal service centers and public amenities like the US Post Office and Post Office buildings, which can serve as reference points when visiting. Popular local spots such as 7-Eleven and Charlotte General Store are also nearby to help locate the area easily.
Brand Certified Facts from United States Postal Service
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