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Brand Certified

United States Postal Service

2.5
(108 reviews)

Business Details

3245 Latta Rd, Rochester, NY
14612, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3245 Latta Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3245 Latta Rd, Rochester, NY
14612, United States

Hours

Monday8:30 AM - 6:00 PM
Tuesday8:30 AM - 6:00 PM
Wednesday8:30 AM - 6:00 PM
Thursday8:30 AM - 6:00 PM
Friday8:30 AM - 6:00 PM
Saturday9:00 AM - 2:00 PM
SundayClosed

Reviews

2.5
108 reviews
5 stars
33
4 stars
6
3 stars
3
2 stars
4
1 star
62
  • CM
    Connie Miller
    May 11, 2026
    1.0
    Waited in line at this post office for over 20 minutes to be told by one of their postal clerks that they can’t tape a label on my package so it can be sent back to sender. Her reply “ we don’t supply tape, you have to first buy the tape”. Absolutely unacceptable. It wasn’t a Gift box to tape up it was a 2x3 label.
  • JL
    Juliana Lodato
    May 9, 2026
    1.0
    Went into the greece store today to do a return the lady was rude and miserable to not only me but other customers. Asked for a piece of tape and she I couldn't have one because it's against there policy to hand out tape. Seems like she was just lazy and miserable.
  • KS
    Kelly Simmons
    Apr 9, 2026
    5.0
    Went with my daughter to get her passport. Ashley helped her out. Ashley was so helpful, kind, and friendly.
  • LG
    Lil G
    Apr 8, 2026
    1.0
    Worse location to ship from or conduct research on a lost package. Everyone here frustrated and rude. Refrain from using them if you can
  • EW
    Erika Wolfe
    Dec 19, 2025
    1.0
    For four days now I've have watched my package go out for delivery, and every time it hits the delivery window, that window changes to later until it can't be any later and I get a bs excuse about weather or no reason at all. Almost an entire business week failing at delivering 1 package..every day. I wish businesses would stop using usps.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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