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USPS self-service kiosk
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United States Postal Service

2.9
(43 reviews)

Business Details

525 Thurston Rd, Rochester, NY
14619, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 525 Thurston Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
525 Thurston Rd, Rochester, NY
14619, United States

Hours

Monday10:00 AM - 1:00 PM2:00 PM - 5:00 PM
Tuesday10:00 AM - 1:00 PM2:00 PM - 5:00 PM
Wednesday10:00 AM - 1:00 PM2:00 PM - 5:00 PM
Thursday10:00 AM - 1:00 PM2:00 PM - 5:00 PM
Friday10:00 AM - 1:00 PM2:00 PM - 5:00 PM
Saturday10:00 AM - 12:00 PM
SundayClosed

Products & Services

1 list · 22 items

Explore offerings from United States Postal Service on 525 Thurston Rd in Rochester, with popular services available at this location.

USPS Services

22 items

Services

BIOIPPB
BULKMAILACCEPT
BURIALFLAGS
BUSINESS
CALLREFERRAL
DUCKSTAMPS
FACTERMINALTYPERSS
GXG
LASTCOLLECTION
LBRORETAIL
LOBBY
MONEYORDERSDOM
MONEYORDERSINQ
PICKUPACCOUNTABLE
PICKUPHOLDMAIL
PICKUPNOTICELEFT
PMI
POBACCESS
POBDELIVERY
POBOXONLINE
RTLMKTGTERMINALTYPERSS
WINDOWSSERVICE

Reviews

2.9
43 reviews
5 stars
18
4 stars
2
3 stars
1
2 stars
0
1 star
22
  • AA
    Ali Ali
    Apr 23, 2026
    1.0
    Never pick up the phone wasted 1 hour of my time talking to an ai then it hang up on me I kept asking it to direct me to an actual person but it keeps tripping. Get some real workers stop using this ai stupid shit
  • TA
    Tracy Anderson
    Apr 10, 2026
    1.0
    Postal driver rude lazy and nasty
  • NB
    Nancy Brown
    Mar 31, 2023
    5.0
    I Always get there a few minutes after it opens in the morning. Usually there is one other person being serviced by the window clerk.
  • TH
    Tasia Holmes
    Aug 13, 2019
    1.0
    I arrived today to this location before work to mail a letter and I needed to buy a stamp. When I walked inside, there wasn't anyone at the desk so I waited. 7 minutes went by and since there wasn't a bell to ring, I walked back outside and re-entered to see if the noise of the door would alert someone. Nothing. I finally gave up and went to the Gates location. I would like to assume that they were taking a bathroom break, but there wasn't a sign saying so.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
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