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The UPS Store

3.6
(79 reviews)

Business Details

3400 Monroe Ave, Rochester, NY
14618, United States
(585) 381-7050
https://locations.theupsstore.com/ny/rochester/3400-monroe-ave

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0347 in Rochester offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Pittsford Plaza Next To Applebee's.

Details

  • DeliveryNot available

Location

The UPS Store
3400 Monroe Ave, Rochester, NY
14618, United States

Hours

Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday10:00 AM - 4:00 PM
Sunday11:00 AM - 4:00 PM
5/25/20268:00 AM - 7:00 PM
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
10/12/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

3.6
79 reviews
5 stars
49
4 stars
2
3 stars
2
2 stars
2
1 star
24
  • SD
    Samuel Donovan
    Apr 18, 2026
    5.0
    Professional and hassle free. All my questions as to options and actual delivery times answered directly.
  • TP
    Teresa Plumeri
    Mar 28, 2026
    5.0
    I was greeted by a very nice woman and she was also very carful and knowledgeable of what I needed shipped. Very pleasant to work with. I believe her name was Rosa. You don’t get good service anymore so she made my experience nice!
  • JG
    Jhanay Greene
    Mar 7, 2026
    1.0
    I had a very uncomfortable experience at this location. I walked in simply to return a package and was the only customer in the store. Instead of being greeted professionally, the employee assisting me had a very hostile attitude. She was rolling her eyes, scrunching up her face, and mean-mugging me as if we had some kind of issue when I had just walked in. I was polite and simply said I wanted to return a package, so the reaction I received was very unprofessional and unnecessary. Customer service should involve basic courtesy, especially when a customer has done nothing to warrant that kind of attitude. If this is the type of customer service people receive here, it definitely discourages customers from wanting to return to this location. I hope management addresses this because interactions like that make customers feel unwelcome and uncomfortable.
  • SG
    Susan Gottfried
    Feb 12, 2026
    5.0
    Customer satisfaction and gift card
  • SS
    Sarah
    Jun 10, 2023
    5.0
    Meeka was so friendly and helpful. Super quick for returns!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

Brand Certified Facts from The UPS Store

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Certified May 17, 2026Yext Knowledge Graph
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