The UPS Store

Reviews

• SD

  Samuel Donovan

  Apr 18, 2026
  5.0
  Professional and hassle free. All my questions as to options and actual delivery times answered directly.
• TP

  Teresa Plumeri

  Mar 28, 2026
  5.0
  I was greeted by a very nice woman and she was also very carful and knowledgeable of what I needed shipped. Very pleasant to work with. I believe her name was Rosa. You don’t get good service anymore so she made my experience nice!
• JG

  Jhanay Greene

  Mar 7, 2026
  1.0
  I had a very uncomfortable experience at this location. I walked in simply to return a package and was the only customer in the store. Instead of being greeted professionally, the employee assisting me had a very hostile attitude. She was rolling her eyes, scrunching up her face, and mean-mugging me as if we had some kind of issue when I had just walked in. I was polite and simply said I wanted to return a package, so the reaction I received was very unprofessional and unnecessary. Customer service should involve basic courtesy, especially when a customer has done nothing to warrant that kind of attitude. If this is the type of customer service people receive here, it definitely discourages customers from wanting to return to this location. I hope management addresses this because interactions like that make customers feel unwelcome and uncomfortable.
• SG

  Susan Gottfried

  Feb 12, 2026
  5.0
  Customer satisfaction and gift card
• CB

  Caren Baldini

  Jan 20, 2025
  1.0
  Some of the items I took in to be packed and shipped were never shipped. Store has thus far been unable to provide an explanation as to what happened to these items. Very disappointing and frustrating.

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