Staples

Reviews

• JP

  Julie Pop

  Aug 9, 2026
  5.0
  They have the best deals, was able to get everything i needed for back 2 school in one go.
• JR

  James Reinhardt

  Aug 3, 2026
  5.0
  Staff was very helpful.
• IV

  Ivelisse Vicente

  Jul 27, 2026
  1.0
  It was my first time making an Amazon return at this location, and unfortunately, it will also be my last. The return process was confusing from the moment I walked in. There was only a small sign among all the other store signage. I first went to the printing desk, where I was told to go to the registers. Once I got there, I was looking for a self-service return kiosk and had to ask the cashier where it was. He pointed to a sign at another register, which I had overlooked because I was expecting an actual self-service kiosk. When I found the register area, I realized there wasn’t a self-service option after all, so I got in line at the regular register. The associate immediately said, rather rudely, “Go by the register and wait for me.” I apologized and explained that I had been looking for a self-service kiosk. He replied, “There is no such thing here.” He then came over and logged into the register without saying anything else. I had my QR code ready, and he scanned it. Since I had two separate items to return, I picked up one item to clarify which return matched the QR code he had just scanned. His response was, “Do you want me to do my job or not?” I was completely shocked and embarrassed. I immediately apologized and told him I didn't mean to upset him and explained that I was only trying to separate the two returns. He responded, “All returns are separate,” and continued processing them. When he finished applying the return labels, he simply stood there. I was expecting a receipt but felt so intimidated by the interaction that I was afraid to ask for one. As I started to walk away, he said, “I’m sorry if I upset you.” By that point, my eyes were already filling with tears. I walked out of the store crying. My husband, who had been waiting in the car, couldn’t understand how such a simple return had gone so badly in just a few minutes. He wanted to go back inside and speak with the associate, but I asked him not to. The associate was not wearing a name badge, so I cannot identify him by name, he was wearing multiple rings in both hands. I was at the store on Saturday 7/25 at 5:40 pm. I can honestly say this was the poorest customer service I have ever experienced in a retail store. Everyone has difficult days, but there is never a reason to speak to a customer in such a disrespectful and dismissive manner. I left feeling humiliated over what should have been a routine return.
• DN

  Danish Naveed

  Jul 26, 2026
  5.0
  I had an excellent experience at Staples thanks to Dwight and Nate. They were both incredibly friendly, professional, and efficient while helping me with my Amazon returns. They made the entire process quick, easy, and completely hassle-free. They answered all of my questions, were patient, and provided outstanding customer service from start to finish. It’s employees like Dwight and Nate who make customers want to come back. Staples is lucky to have such a dedicated and helpful team. Thank you both for going above and beyond!
• MH

  Matt Hughes

  Jul 5, 2026
  1.0
  I hate writing reviews, but this can't be left alone. See the store have plenty of Bubble mailer 8 packs in online for this store, head on in because I'm a minute down the road. I can only find individual ones that are the same exact kind, and cost almost as much as an 8 pack. After a helpful staff member goes around looking with me (site says 7+ are in store) we ask someone else who basically tells me to order it online and to pick it up later. I place the order and go do other errands, and my order is cancelled instantly and told it was "sold out". Website still says 6 packs are in stock for pickup in 30 minutes. Why I couldn't just be price matched with the plenty of individual ones that are the exact same item, just not bundled together, I don't understand. I guess Amazon gets another win.

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