Brand Certified
United States Postal Service
2.1(8 reviews)
Certified by United States Postal Service • Aug 30, 2026
Business Details
217 Rensselaer St, Rensselaer Falls, NY
13680, United States
Certified by United States Postal Service • Aug 30, 2026
(800) 275-8777
Certified by United States Postal Service • Aug 30, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Aug 30, 2026
About
Certified by United States Postal Service • Aug 30, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 217 Rensselaer St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Aug 30, 2026
United States Postal Service
217 Rensselaer St, Rensselaer Falls, NY
13680, United States
Hours
Certified by United States Postal Service • Aug 30, 2026
Monday8:00 AM - 12:00 PM
Tuesday8:00 AM - 12:00 PM
Wednesday8:00 AM - 12:00 PM
Thursday8:00 AM - 12:00 PM
Friday8:00 AM - 12:00 PM
Saturday8:00 AM - 11:30 AM
SundayClosed
Products & Services
1 list · 25 items
Explore offerings from United States Postal Service on 217 Rensselaer St in Rensselaer Falls, with popular services available at this location.
Reviews
2.1
8 reviews
5 stars
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1 star
5
- SWSlim WoodsFeb 2, 20261.0Extremely frustrating experience at the Rensselaer Falls Post Office. The clerk is consistently rude and unwelcoming, which makes every visit unpleasant. The hours of operation are some of the worst I’ve ever seen — closing at 12 PM makes it nearly impossible for anyone with a normal work schedule to pick up packages. What’s even more frustrating is that if you arrive even a few minutes past closing, they absolutely refuse to help you, even when there is clearly someone still inside working in the back. It feels unnecessarily rigid and dismissive, with no consideration for customers at all. This location seriously needs improvement in both customer service and accessibility.
- AHAdriana HernandezFeb 2, 20261.0I’ve had ongoing problems with this USPS location, and this experience was the final straw. Their hours are 8:00 AM–12:00 PM, which is extremely inconvenient for anyone who works standard business hours. On February 2, 2026, I went to pick up a package that had just been delivered. There was already a slip in my PO Box instructing me to pick it up. When I asked for the package, the employee refused to give it to me solely because it was after 12:00 PM, despite the fact that she was still present in the building and working in the back. The package could have easily been handed to me, but instead I was turned away. This location has had multiple delivery issues, along with unprofessional staff behavior, poor customer service, and what appears to be insufficient staffing. The lack of flexibility or basic courtesy makes it unnecessarily difficult to receive mail here. USPS is an essential service, and situations like this make it frustrating and unreliable. I hope management addresses the staffing issues, customer service standards, and limited hours.
- TPT. ParlaJan 9, 20245.0Yes the hours are short, but there is never a line and the clerk even called to let me know I had mail being held for pick up.
- CFChristopher FNov 11, 20201.0Hours are too short
- TFTHE GREAT FREFNov 13, 20163.0Only open in the morning
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
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