United States Postal Service

Reviews

• LK

  Louis Kovach

  5 days ago
  5.0
  Excellent service with a smile. Truly a wonderful group of Civil Servants at this location.
• GR

  gabby rose

  Jul 23, 2026
  1.0
  Every time I go in, the older lady with curly hair and glasses is just always rude or purposefully unhelpful to me and both of my roommates (she also seems to be the one who mostly takes care of the front end). We were looking for a package miss-sent by a family member to our address and not our PO, and she tried to tell us that there was "only one package here and she knew who's it was" when we went in, which was not true. There were several packages behind her. It took 3 more phone calls and another visit and it happened to have been in the back with our PO Box number and name on it the whole time. We just moved here a few months ago, I can not believe we have to deal with this rudeness towards us every time I pick up a package just because I move 45 minutes north.
• TD

  Thanos Dimadis

  Mar 21, 2026
  1.0
  I’ve noticed that the employee at the post office - the older lady with glasses and curly hair- repeatedly attempts to overcharge by labeling envelopes as packages, effectively doubling the cost. I caught this today and she seems to apply this practice selectively, which raises serious concerns about fairness and ethics. Also her other colleagues had warned me about this and today I realized she attempted to overcharge me again. Please be mindful of this practice. She seems to apply this practice to those who call “citidios”. Disgusting. Send your envelopes and certified mails from Hudson, not from Philmont.
• PT

  Paul & Bonnie Trowbridge

  Jun 9, 2020
  5.0
  If you want a local post office with a postmaster (and staff) that will go "above and beyond" to assist you, the Philmont post office is the place to go. I have an online business and last month a package I shipped got waylaid at a sorting site in NYC. My personal attempts at getting it moving to its destination were unsuccessful. I spoke to the Philmont Postmaster about the issue and she immediately got involved AND continued to do follow-up until the package finally arrived at its destination - more than a month later - safe and sound - I'm sure it was her intervention that solved this issue! I am SO pleased with the professionalism and friendliness of the postmaster AND staff there, that I now have a mailbox there and will positively conduct all my USPS interactions at that location!
• NC

  Nick & Cass

  May 21, 2020
  1.0
  Terrible customer service! Two ladies that work there (one has glasses and curly hair) refuse to give my fiancé & I our packages! We even had ID, but didn’t have our key. Never had an issue before receiving packages with our ID. The lady acted like she didn’t know us when we go in there almost everyday. Saying we were harassing her when we just wanted our mail. She needs to get fired for withholding OUR mail ILLEGALLY! Post Master PLEASE respond back or email me, I’m done with the lady being disrespectful to me.

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