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United States Postal Service

1.9
(261 reviews)

Business Details

9111 Liberty Ave, Ozone Park, NY
11417, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 9111 Liberty Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
9111 Liberty Ave, Ozone Park, NY
11417, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday8:30 AM - 12:30 PM
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

1.9
261 reviews
5 stars
50
4 stars
8
3 stars
7
2 stars
7
1 star
189
  • TW
    TIFFANY WASHINGTON
    Sep 24, 2026
    5.0
    I visited this post office today just for a simple mailing service. As I’m stood in line, I witnessed a very professional and patient young man named Keyshawn explaining in detail to an older woman the process of what I think was Passport services. I thought to myself that if that was my mom who struggles with instructions sometimes came across someone like him I would be more than pleased. His patience and professionalism was highly noted. This young man needs recognition, he is mentioned numerous times in this locations reviews of displaying the same mannerisms. Great job and thank you, young man.
  • JI
    Joy Iheakanwa
    Sep 3, 2026
    3.0
    In terms of service they’re good but the place is EXTREMELY HOT! You need to work on your AC
  • KM
    Kenny McCormick
    Aug 29, 2026
    5.0
    Keyshaun seems to be the only person who actually does his job here. Everybody else is very lazy.
  • PP
    Pizza
    Aug 24, 2026
    1.0
    I wish Google let you give a 0 star review because this is insane. The workers here have no manners is shame, yelling at people like they’re farm animals, but I guess it’s sort of understandable since it was only one woman working on everything and there was another man too, so severely understaffed and overworked it seems. No air conditioning. Had an appointment at 2 and they took everyone is the line before us and another woman who was also there for passport stuff. This place should hire better workers and overall gave a better management. The line still is huge, people here have been waiting for ages.
  • AP
    Ann Persaud
    Aug 20, 2026
    1.0
    According to their website you can do a walk-in on Thursday for passport. I showed up at 8am. The door didn't open until 8:30am. I was told there was no passport agent at this time and to come back at 9am. I waited outside until 9am. I stepped back in and was told the agent is here but needs 10 minutes. I waited again. Finally the same agent who told me he couldn't process the passport told me he will try. He mixed up all my paperwork and ask questions not relevant to the passport. I ask for him to hand my documents over to his colleague (who was the agent I was supposedly waiting for). Of course this colleague had an attitude. He said I can't process it faster than him. I told him it's not about time because I have been there since 8. Upon reviewing my documents 1 page was missing, the agent stack up my forms and was going to hand it to me. I told him it was there ask the other agent for it. After looking through his papers he found it and handled it over. At this point I hit my limit and was out of patience. Also the post office was empty, so they were not rushed. I will try again at another post office. The key take away is go somewhere that wants your business. If you must go to this post office, don't waste your time go after 9am. This is not first time I arrived as per there posted hour and was left standing outside.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified September 27, 2026Yext Knowledge Graph
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