United States Postal Service

Reviews

• TP

  Taylor Pristupa

  Sep 10, 2026
  1.0
  This post office does not answer their phone. Their hours are 9-5 on weekdays and I have called 3 times from the hours of 9 am to 11 am and they have not answered the phone at all. Their phone just continues to ring about 20 times until there is a beeping sound and the call is disconnected. How am I supposed to get in contact about my package that was supposed to be delivered when no one answers the phone? Terrible.
• CC

  Chloe CC

  Aug 29, 2026
  1.0
  This is now the THIRD time USPS has delivered my package to the WRONG ADDRESS in the 11364 Bayside Hills area, and not a single one of the previous missing packages was ever recovered. USPS marked my package “Delivered, Parcel Locker,” but I live in a house with no parcel locker. I checked my security cameras no USPS carrier ever came to my house. Clearly, it was delivered to the wrong address. Does the carrier even READ and CHECK the address on the package before delivering it? How difficult is it to verify the house number and street name before marking a package as “delivered”? This is not an occasional mistake anymore. It has happened THREE times, and every time the package disappeared and was never recovered. If USPS cannot even deliver a package to the address clearly printed on the label, what are customers supposed to do? Marking a package as “delivered” after delivering it to the WRONG ADDRESS is completely unacceptable. USPS needs to address these repeated delivery mistakes in the 11364 area. Please train your carriers to READ THE ADDRESS and deliver packages to the correct house.
• PB

  Paul Bianchini

  Aug 17, 2026
  2.0
  Always understaffed which creates a line that goes very slow. Very dirty inside and out. Only good thing is the staff who are always pleasant under the circumstances.
• RT

  Rosette Tucker

  May 7, 2026
  1.0
  My regular mailman is great. But I know when he is absent because I get no mail for three days in a row, or just get one piece of advertising mail for four days Then, I eventually get seven to nine pieces of first class mail at a time for several days. The substitute is not doing the job. My ZIP is 11364
• ZA

  zee AB

  Dec 15, 2020
  1.0
  Not even half star. Very bad experience with this location, someone stole my shipment when it was saying in the tracking page that my shipment at this location, and they didn’t refund me anything even for the insurance. I sent my shipment from Cedar falls, Iowa since May 18 /2020 and it was delayed over 2 months because of Covid 19 << that’s what they said. When I did the insurance claim they denied it 3 times because it was after 60 days since I sent the shipment!!! The reason why I didn’t do the Insurance claim is because every day literally every day I call USPS they say it’s delayed because of COVID 19 and then they denied it. I lost around $1500 in this box. It’s not a little loose. No one care about customers NO ONE.

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