Brand Certified
United States Postal Service
2.5(32 reviews)
Certified by United States Postal Service • May 17, 2026
Business Details
20-22 E Main St, Norwich, NY
13815, United States
Certified by United States Postal Service • May 17, 2026
(800) 275-8777
Certified by United States Postal Service • May 17, 2026
http://usps.com/postoffice
Certified by United States Postal Service • May 17, 2026
About
Certified by United States Postal Service • May 17, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 20-22 E Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • May 17, 2026
Hours
Certified by United States Postal Service • May 17, 2026
Monday9:00 AM - 5:15 PM
Tuesday9:00 AM - 5:15 PM
Wednesday9:00 AM - 5:15 PM
Thursday9:00 AM - 5:15 PM
Friday9:00 AM - 5:15 PM
Saturday9:00 AM - 1:00 PM
SundayClosed
Reviews
2.5
32 reviews
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18
- LML MApr 24, 20261.0Absolutely awful customer service. My husband and I had an appointment to do our passports at this location because they offer photo services and the person who helped us, Lisa had no idea how to use the camera at all and sent us to Walgreens to get the photos taken. We then come back and she says they’re not acceptable and we have to come back a different day, As they were done for the day with passport appointments. We took off the day to get this done from work and even arrived 15 minutes before our appointment. The staff that we dealt with seemed completely clueless on the process so just save yourself the trip and find another local post office.
- JJJoshua JefferApr 18, 20264.0Open Saturdays
- SSSusanFeb 19, 20261.0I went to the post office 6 minutes before it closed and was treated with impatience, unhelpful attitude and unkindness...it is the first time I have ever had a bad experience at ANY post office and have always been treated with respect...by every other postal worker there except the one who so rudely waited on me
- JHJamie HonseyDec 20, 20252.0I previously moved & my old place changed the door on the front door so the mailman couldn't get inside so I wasn't able to get to my mailbox & so I went to the PO looking for my mail... The lady looked & came back & told me there was Nothing there for me & that it would've All been sent back to sender.. UM OK so what can I do since I had 2 packages coming & I've changed my address & they wont delivered for over a week.. Fill this out & well have to keep it here.. Ok so that's what I did, I then went in 4 days later & I got the young man that works there & he was Amazingly Helpful & also gave me All my mail that was there previously but I guess they couldn't find.. I had mail fr Disability that had a time limit, yet She said I had NO mail there, yet it was dated for 2wks beforehand. .. How hard is it to do your Freaking Job!! He brought me out 2wks worth of mail & both packages, that clearly Werent Sent back.. 🤦♀️🤷♀️
- MFMarli FarmFeb 8, 20211.0The Norwich Post Office provides the *worst* service both with correct delivery of mail as well as their rude and lazy customer service. The delivery of my mail, including home delivery of needed medications, has ended up being delivered to others or not at all and then the postal worker uses the excuse the driver has X amount of deliveries and makes mistakes. That excuse might fly once, but having it happen multiple times? Not acceptable for meds nor good service if it's delivered to neighbors! Calling the post office is met with rude women who do a run around and repeat lame information one could ascertain from a trained monkey! They are lazy and it's evident they do not want to provide any kind of service, just there to collect a paycheck!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 20-22 E Main St offer?
They offer mail sending, package shipping, money orders, Post Office boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, you can apply for first-time U.S. passports here and most locations also provide passport photo services.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment online, although limited walk-in hours may be available at select locations.
What are the operating hours of this Post Office?
Monday to Friday from 9:00 AM to 5:15 PM and Saturday from 9:00 AM to 1:00 PM. The Post Office is closed on Sundays.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person. To start online, visit the USPS website to search availability and reserve a box.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary, so please check with this Post Office for specific details.
What is the fee for taking a passport photo here?
The current fee for a passport photo at USPS is $15.
How close is the Norwich Police Department to this Post Office?
The Norwich Police Department is nearby, providing an easy reference point if you are locating the Post Office or need additional local services.
Can I visit Johnny B's restaurant before or after my visit to the Post Office?
Yes, Johnny B's Mexican restaurant is close by, offering a convenient dining option before or after your visit to the Post Office.
Are there other postal or shipping services nearby?
Yes, there are other USPS locations and UPS Authorized Shipping Outlets in the vicinity that provide additional shipping and mailing services.
Brand Certified Facts from United States Postal Service
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