Brand Certified
United States Postal Service
2.3(207 reviews)
Certified by United States Postal Service • May 17, 2026
Business Details
223 W 38th St, New York, NY
10018, United States
Certified by United States Postal Service • May 17, 2026
(800) 275-8777
Certified by United States Postal Service • May 17, 2026
http://usps.com/postoffice
Certified by United States Postal Service • May 17, 2026
About
Certified by United States Postal Service • May 17, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 223 W 38th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • May 17, 2026
Hours
Certified by United States Postal Service • May 17, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
SaturdayClosed
SundayClosed
Reviews
2.3
207 reviews
5 stars
54
4 stars
13
3 stars
6
2 stars
5
1 star
129
- NLNyshema Louree4 days ago5.0I had a pleasant visit here today my clerk was very kind ,service was fast I will be back .
- YCYeonsu CMay 13, 20261.0I have been waiting a line 15 min there is no window open, except for the passport!!! Horrible place
- EHErika HApr 21, 20261.0The gals who work here are so unbelievably rude and have way too much attitude to be in customer facing roles. Whether there is job security or not in this job doesn’t make them immortal and give them the right to talk down to their customers. They’re giving all of their fellow coworkers a really bad rep being this itchy.
- ELERIK LAWRISKIApr 14, 20261.0I went to this post office today with three packages. These packages had labels that were already paid for. The worker at the desk said two of the labels were wrong. She would not scan the packages. She would not check the system to see if the labels were correct. She told me I had to pay $8 more for each package. I asked for the worker’s name. She would not give it to me. She told me to talk to her manager. I spoke to the manager, but the manager also would not give the worker's name. My company has had this problem with this same worker before. In the past, we changed the labels to match what she wanted. Those packages never reached our customers. Because of these facts, we can no longer trust this location to handle our mail. Summary of Events: * **Service:** Refusal to scan prepaid labels. * **Cost:** Request for $8 extra per package without checking the system. * **Transparency:** Both the worker and the manager refused to provide a name. * **Reliability:** Past changes suggested by this worker led to lost mail.
- DDDavid DelligattiApr 9, 20265.0I rarely write reviews but the service from Tanika was incredible that I just had to! I’ve been having a hard time replacing my passport and Tanika informed about everything I need in order to replace my passport. I really appreciate the kindness I received and would highly recommend coming to this post office for your passport needs!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 223 W 38th St?
The USPS at 223 W 38th St offers mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this USPS location accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require an appointment through the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of the USPS at 223 W 38th St?
It is open Monday to Friday from 9:00 AM to 5:30 PM and closed on Saturdays and Sundays.
Can I get a PO Box at this Post Office, and can I reserve it online?
Yes, you can apply for a PO Box online or in person, and most locations offer 24/7 lobby access to the boxes.
How do I schedule an appointment or check the availability of Passport services?
Use the online scheduler accessible at the USPS reservation page linked in their website or reservation URL.
What nearby post office can I visit if I need additional postal services?
US Post Office - Midtown Station is nearby and offers postal services you might need in addition to 223 W 38th St.
Are there any fitness facilities near the USPS at 223 W 38th St?
Yes, American Vibes, a gym and sports venue, is close by if you want to work out before or after your visit to the Post Office.
Where can I dine nearby after visiting the Post Office at 223 W 38th St?
Nearby dining options include Tagine Dining Fine Moroccan Cuisine, Lazzara's Pizza Cafe, and Victory New York, among others.
Is there shopping available near the United States Postal Service at 223 W 38th St?
Yes, M SHOP (fashion), Joanna Mastroianni (women's clothing), and Faviana (cosmetics and beauty supplies) are nearby shopping destinations.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website