Brand Certified
United States Postal Service
2.4(218 reviews)
Certified by United States Postal Service • Aug 30, 2026
Business Details
223 W 38th St, New York, NY
10018, United States
Certified by United States Postal Service • Aug 30, 2026
(800) 275-8777
Certified by United States Postal Service • Aug 30, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Aug 30, 2026
About
Certified by United States Postal Service • Aug 30, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 223 W 38th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Aug 30, 2026
Hours
Certified by United States Postal Service • Aug 30, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
SaturdayClosed
SundayClosed
Products & Services
1 list · 32 items
Explore offerings from United States Postal Service on 223 W 38th St in New York, with popular services available at this location.
Reviews
2.4
218 reviews
5 stars
60
4 stars
13
3 stars
7
2 stars
5
1 star
133
- CZChandler ZombekAug 6, 20265.0Staff were extremely nice, no line at all 9:30am, and they answered all my questions with a smile!
- TFTracy FengJul 20, 20261.0I visited this post office around 2:00 PM today to drop off a package that already had a prepaid shipping label attached. Before coming, I had noticed the many negative reviews, but I thought, "I'm only dropping off a prepaid package—I won't even need much interaction with the staff." Unfortunately, I completely underestimated how rude and hostile the employees would be. The employees spoke to customers with an incredibly disrespectful tone. They were impatient from the very beginning, barking orders instead of speaking politely, as if customers were inconveniencing them simply by walking through the door. There was absolutely no professionalism or basic courtesy. Watching the way they treated people honestly made me question the hiring standards at this location. Customer service is a fundamental part of this job, yet several employees seemed either unwilling or incapable of treating people with even the most basic level of respect. They desperately need proper customer service training—or perhaps they simply are not suited for a job that requires interacting with the public. What made the experience even more disappointing was that one of the employees got into an argument with the customer ahead of me. The customer eventually gave up without even completing their transaction and walked out. Seeing that happen before it was even my turn only confirmed that this wasn't an isolated incident—it seems to be the normal atmosphere at this post office. A post office is a public service, and people come here expecting efficiency and respect, not hostility. I sincerely hope management takes these repeated complaints seriously and makes the necessary changes, because no customer should be treated this way.
- TNTobi NietoJul 16, 20261.0They missed my package and the operator had a terrible service, telling me I scream when I was talking like a. Regular person. She sounds annoyed with her work and I understand but she shouldn’t work in this place id she hate sit that much
- DBDaphney BosseJul 3, 20265.0I love this place
- PPPeace PretzelJun 30, 20261.0I broke my ankle and the lady doing identity verification wouldn’t even give me a chair She lacks basic human decency and manners
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 223 W 38th St?
The USPS at 223 W 38th St offers mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this USPS location accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require an appointment through the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of the USPS at 223 W 38th St?
It is open Monday to Friday from 9:00 AM to 5:30 PM and closed on Saturdays and Sundays.
Can I get a PO Box at this Post Office, and can I reserve it online?
Yes, you can apply for a PO Box online or in person, and most locations offer 24/7 lobby access to the boxes.
How do I schedule an appointment or check the availability of Passport services?
Use the online scheduler accessible at the USPS reservation page linked in their website or reservation URL.
What nearby post office can I visit if I need additional postal services?
US Post Office - Midtown Station is nearby and offers postal services you might need in addition to 223 W 38th St.
Are there any fitness facilities near the USPS at 223 W 38th St?
Yes, American Vibes, a gym and sports venue, is close by if you want to work out before or after your visit to the Post Office.
Where can I dine nearby after visiting the Post Office at 223 W 38th St?
Nearby dining options include Tagine Dining Fine Moroccan Cuisine, Lazzara's Pizza Cafe, and Victory New York, among others.
Is there shopping available near the United States Postal Service at 223 W 38th St?
Yes, M SHOP (fashion), Joanna Mastroianni (women's clothing), and Faviana (cosmetics and beauty supplies) are nearby shopping destinations.
Brand Certified Facts from United States Postal Service
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