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USPS self-service kiosk
Brand Certified

United States Postal Service

2.5
(268 reviews)

Business Details

217 W 18th St, New York, NY
10011, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 217 W 18th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
217 W 18th St, New York, NY
10011, United States

Hours

Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 4:00 PM
SundayClosed

Products & Services

1 list · 34 items

Explore offerings from United States Postal Service on 217 W 18th St in New York, with popular services available at this location.

USPS Services

34 items

Services

APC
BIOIPPB
BRMACCTBAL
BRMNEW
BURIALFLAGS
BUSINESS
CALLREFERRAL
CARRIER
CARRIERCALLREFERRAL
CONNECTLOCAL
DELIVERYUNIT
DUCKSTAMPS
FACTERMINALTYPERSS
GIFTCARDS
GREETINGCARDS
LASTCOLLECTION
LBRORETAIL
LBROSSK
LOBBY
MONEYORDERSDOM
MONEYORDERSINQ
PARCELLOCKERS
PASSPORTAPPT
PASSPORTPHOTO
PASSPORTWLK
PICKUPACCOUNTABLE
PICKUPHOLDMAIL
PICKUPNOTICELEFT
PMI
POBACCESS
POBDELIVERY
POBOXONLINE
RTLMKTGTERMINALTYPERSS
WINDOWSSERVICE

Reviews

2.5
268 reviews
5 stars
80
4 stars
19
3 stars
10
2 stars
18
1 star
141
  • DP
    DC Payo-Pechon
    2 days ago
    5.0
    We processed our daughters' passports here and we had a great experience. We were catered on time. It offers passport photo onsite and money order which is very convenient. Veronica handled the photo taking of our toddler and baby very well. She is friendly and accommodating. Overall the whole process was smooth and the location is clean.
  • NN
    Nickyy
    Jun 23, 2026
    2.0
    Not good service. I've been living in same building for over 20 years why can't I get my mail just because my apartment number wasn't on it. I have a doorman you could leave it with them ! No reason it has to be sent back to sender when the name and address is correct. There is a special place in hell for people who mess with mail. You are disrupting peoples lives and there bills there not getting because of your ignorance. It was never a problem years ago when we always had the same carrier. Now it's always different lazy people who don't care. And if it's happening at the post office and not even getting to tge carrier that's even worse. Shame on you.
  • DD
    Delour
    Jun 22, 2026
    1.0
    This Post Office Team Workers They Have A very very Bad Customer service And I asked To See Supervisor They let me Wait For Over 30 minutes And I didn't Not See Her And I Left And I Didn't Get The Service What I am Looking For IT'S NOT GOOD AT ALL
  • DV
    Daisy Clemente V
    Jun 11, 2026
    1.0
    I’m really tired of the lack of urgency at this location. Every time I come here, the employees look miserable and act irritated the moment you ask a simple question. When there are only two people at the window, the attitude is completely unnecessary. This needs to be addressed. Hire new people !
  • ML
    McKenna Lee
    May 28, 2026
    1.0
    This unfortunately is my local post office and unfortunately all these poor reviews are incredibly accurate. The staff here is just awful. This is the worst post office I’ve ever been to (I’ve lived in 3 states). As many other reviews mentioned, the simplest task here will ruin your entire day. If you need to go to this post office, clear your entire day to be full of rage. I used the self ship kiosk (which I do all the time) and because it was a particularly hot city day, the overhead fan was on. While I peeled the backing from the label I had just printed and paid $15 for, the breeze from the fan caused the label to fold in on itself. I tried, desperately, to unfold this label knowing if I didn’t…i would have to ask for help at the window. I peeled and peeled but the label was ruined. I proceeded to throw out this garbage label and step in line with my receipt from the kiosk. When I finally reached the window, anxiety running through my veins, I told the woman working there that I had just purchased a label and it accidentally got stuck to itself. She said “you have to stick your hand up the slit in the machine to get your label.” I was very confused because I had just told her my entire fan, label folding, ah! story. I explained again. She says “we do not do anything with the kiosk” I said “ok can I have you reprint a label I just paid for?” And then she asked me where my label was. We went back and forth like this maybe 4-5 times until eventually she was raising her voice, talking to me like I’m stupid. Maybe I am! I had no idea what she was saying to me! It was like she was responding to an imaginary conversation. Nothing she said made any sense. I asked for a refund. She said where is the label?? GIRL. IN. THE. BIN. ITS IN THE RECYCLE BIN. BECAUSE ITS RUINED. I walked away in exasperation, and paid another $15 for a label.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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