United States Postal Service

Reviews

• MA

  Molly Amber

  Aug 17, 2026
  1.0
  I’ve been here twice now and it is literally the worst service I’ve ever experienced. The employees are so rude and unhelpful 😩
• HL

  Heather Loeb

  Aug 14, 2026
  1.0
  The staff are RUDE, especially, especially a female named HARRIGAN. First name possibly Ashley. I say hello, ask how she is, a typical midwestern greeting. She grimaces at me, starts lecturing me about the issue I’m there for (picking up a package they never left a notice for, standard protocol for them). Told me that when their online website doesn’t work, “I need to make it my business and come into the post office to solve the problem”. Ummm, hello? Clearly, what I was trying to do. As I waited for her to handle my issue, she starts helping another customer, an elderly woman. She was so rude to her, talked over her, and refused to answer her questions; told her she only gets one question. Harrigan then had the audacity to call this woman passive aggressive and told her to hurry up because she needed to help me. The gall! Everything came off as laziness, zero interest in helping an anyone that steps into this crumbling joint, and only invested in scrolling on her phone. Such miserable staff every time you come here.
• EE

  Eugene

  Aug 4, 2026
  1.0
  ​This is the most inept post office on this planet. I was expecting a package from another country; it flew across continents, passed all the checks, was handed over to a delivery person (a 10-minute walk from the post office to my house, btw)... and the postman simply marked it as "Insufficient Address" and "Vacant", instead of even going into my building with only one entrance and leaving a notice at the reception (even though I was home at the time; I could have even walked to the post office and picked it up myself, no problem at all). So much for "priority international shipment." Read the reviews for this post office; the ratings are way too high lol
• RD

  Raymond Diaz

  Jul 24, 2026
  5.0
  As a lifelong New Yorker, I think USPS employees don't get nearly enough credit. People are quick to leave one-star reviews when they show up unprepared, don't read the instructions, or expect the clerk to fix problems they created themselves. Then they blame the person behind the counter. My passport renewal experience was the exact opposite. I came correct—application completed, proper passport photo, payment ready, and every required document organized before I ever stepped up to the counter. The clerk was professional, efficient, and had me in and out in minutes. I paid for expedited processing and couldn't believe how smoothly everything went. I mailed my renewal, it arrived at the passport agency a day earlier than expected, processing started quickly, and my new passport was back in my mailbox about a week later. That's outstanding service. "Preparation is free. It also happens to be the fastest line-skipping strategy ever invented". To the USPS employees: thank you for your professionalism. You deal with a lot of unnecessary frustration from people who expect miracles instead of preparation, but for customers who come ready, you make the experience easy. You treated me with respect because I treated you with respect, and the entire process couldn't have gone better. Great job, and thank you for reminding people that government service can be fast and efficient when everyone does their part. 🇺🇸📬
• LR

  L R

  Jul 20, 2026
  1.0
  I have had consistently unpleasant experiences at this USPS location on 104th Street. Every time I need to come here, I genuinely dread it and feel like I have to mentally prepare myself beforehand. The staff frequently come across as dismissive, impatient, and unnecessarily rude. Instead of simply helping customers, they often make you feel as though you are inconveniencing them or asking for a favor, even when you are making a routine request. The overall atmosphere is uncomfortable and unwelcoming. I understand that postal employees deal with a high volume of customers and difficult situations, but basic courtesy and professionalism should still be expected. Management should seriously address the customer-service culture at this location. No one should feel anxious or uncomfortable just walking into their post office.

Frequently Asked Questions About United States Postal Service