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United States Postal Service

2.5
(273 reviews)

Business Details

178 Columbus Ave, New York, NY
10023, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 178 Columbus Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
178 Columbus Ave, New York, NY
10023, United States

Hours

Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday9:00 AM - 4:00 PM
SundayClosed

Reviews

2.5
273 reviews
5 stars
79
4 stars
19
3 stars
8
2 stars
12
1 star
155
  • EK
    Elijah Kajinic
    2 days ago
    1.0
    I have a PO box here and they've denied me access to it multiple times despite the branch being open and well before their posted 7pm closing time. The staff are rude and the lines are insanely long. If you're thinking about opening a PO box at this location, do yourself a favor and go literally anywhere else. Avoid at all costs.
  • LL
    Lauren
    May 8, 2026
    1.0
    Not sure which location is worse for passports. This or 83rd
  • BC
    Bray Creech
    May 8, 2026
    1.0
    Avoid if humanly possible. The staff are incredibly rude. The place looks like a dump.
  • HI
    H i
    May 1, 2026
    1.0
    UNSAFE FOR SENSITIVE MAIL. This location has a major security breach. I have Informed Delivery confirmation that my new state driver’s license reached this facility, yet it never made it into my P.O. Box. This follows a month of missing mail with cards inside and 'ready for pickup' notifications for packages that staff then claim they can't find. This is no longer just poor service; it is internal mail theft. I have filed formal reports with the USPS OIG and the Postal Inspection Service. If you are expecting sensitive documents or IDs, do not trust this location.
  • GM
    Gemma McDonald
    Apr 7, 2026
    1.0
    Rude and disrespectful staff. Was late to my passport renewal appointment. I apologized, yet the employee still made unnecessary remarks when I said nothing and did nothing to be rude. Could have at least respectfully said the appointment can’t happen. You’re better off going to any other USPS. It doesn’t cost anything to be kind. I usually ignore reviews about staff, but this lady genuinely ruined my evening for such a small thing. Avoid coming on weekdays in the afternoon.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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