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United States Postal Service

2.0
(307 reviews)

Business Details

128 E Broadway, New York, NY
10002, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 128 E Broadway to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
128 E Broadway, New York, NY
10002, United States

Hours

Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 4:00 PM
SundayClosed

Reviews

2.0
307 reviews
5 stars
56
4 stars
10
3 stars
14
2 stars
19
1 star
208
  • LL
    lxy
    May 12, 2026
    1.0
    The delivery person from this location drop off my package but was missing. Didn’t help much but told me to go to another USPS location. Turns out they could’ve help me call carrier but didn’t. Also, only one lady working at the window so super slow.
  • JM
    jenniffer Montalvo
    Apr 24, 2026
    1.0
    Pesimo el cartero no sube a traerte el paquete y dice que se hizo intento de entrega , Hoy el correo vacío y tuve que esperar 10 min para que me atendieran no salía el de los paquete un hombre mal educado grosero si no le gusta trabajar renuncien y denle oportunidad a otras personas que harían mejor trabajo .
  • CC
    Caitlin
    Mar 14, 2026
    1.0
    Beyond RUDE!!!!!!!! Dismissive, unhelpful, and angry people working there... Negative stars
  • MJ
    Mandy Jane
    Feb 11, 2026
    1.0
    This is the 3rd time I sent a package to my daughter and she hasn’t received it. It’s been a month. The first 2 times her packages were sent back with “undeliverable” when they have a key to her building. All they have to do is set it down in the lobby. I had to resend those two back to her. This 3rd one is still floating around out there somewhere. Didn’t have this issue the first 2 years of her living in NY. This has become a problem within the past 6 months or so. I don’t trust sending any more to her.
  • TP
    Tiffany Pham
    Feb 4, 2026
    1.0
    The employees are slow and rude. I don’t mind the slow service, as that may be due to them just being understaffed. But the employees have a very bad attitude and are unhelpful, and even when you ask them basic questions they look annoyed. They don’t have basic human respect for anyone that comes in. I normally don’t even write reviews but this place rubbed me in the wrong way so much that I wrote a review while inside the post office. I don’t understand how hard it is to actually do your job, especially when the customers there are not even being rude to you.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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