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USPS self-service kiosk
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United States Postal Service

2.0
(354 reviews)

Business Details

4558 Broadway, New York, NY
10040, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4558 Broadway to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4558 Broadway, New York, NY
10040, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
Saturday8:00 AM - 4:00 PM
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

2.0
354 reviews
5 stars
58
4 stars
25
3 stars
11
2 stars
20
1 star
240
  • MB
    Mike Bourbeau
    1 day ago
    1.0
    Poorly staffed, takes an hour to drop off a package
  • AS
    Angeline Salazar
    3 days ago
    1.0
    dude I never complain on reviews but genuinely insanely useless person answering the phone line. they lost my shit and can’t even get a competent person to investigate. had a woman ask me a singular question, cut me off and then hang up on me without any follow up on multiple investigations launched into a package this location lost because they never scanned it in despite THEM doing the pickup. holy shit man I’ve genuinely never had such bad service literally anywhere.
  • GK
    Geoff Kole
    Oct 4, 2026
    1.0
    They have a couple of really nice people there, which is a shame that I have to leave this sort of a negative review. If you live in this neighborhood, make sure your package is to be picked up at the customer service window As it is unlikely they will deliver your package. The Manager hides in their office and won’t speak to you and will send a Letter Carrier out to represent them. This letter Carrier, who is pleasant will gaslight the heck out of you and do absolutely nothing other than help you with a re-delivery attempt or enable you to pick up the package at the window. Very often their Letter Carriers mishandle our parcels. They have rogue individuals already written up that have had packages stolen from their trucks or they deliver them to the wrong address and then they label the package as delivered, to cover their skin. That’s dirty pool because then you can’t file a claim. Their Union appears to be part of the problem . I was a steel worker and an educator . The team is protected us, but if you screwed up often and got written up, there were consequences . There’s absolutely no consequences for rogue letter carriers they don’t deliver packages. They will stick the note on the buildings lobby front door claiming there was nowhere to leave the package securely, which is strange because UPS, FedEx and Amazon deliver here all day and sometimes all night, without a problem. This PO needs a serious overhaul. Again , such a shame because there’s so many lovely people that work there. They know about the bad actors yet claim there’s nothing they can do about it. Again, if you Have anything at all that needs to be delivered especially something of critical importance do not let them deliver it pick it up at the customer service window.
  • AB
    Ann Boehm
    Sep 22, 2026
    4.0
    There were 3 tellers available and all offered to help....the only problem I encountered was this location not having any post card stamps available! Not a crisis, but should be corrected!
  • JO
    J O
    Jul 24, 2026
    3.0
    Usually see familiar employees there that remember me if there's a problem. Hours are limited for service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified October 11, 2026Yext Knowledge Graph
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