United States Postal Service

Reviews

• EC

  E C

  1 day ago
  1.0
  I had an absolutely terrible experience at this USPS post office today. The customer service was beyond unacceptable. After waiting in line, I approached the counter with my package and asked for a receipt. Before I could even properly set my package down, the employee immediately refused to help me and told me to use the self-service kiosk to scan it myself. I explained that I had already waited in line and that at other USPS locations, the counter staff simply scan the package, accept it, and provide a receipt. It is a straightforward process. Instead of offering basic customer service, this employee chose to give me a hard time over something so simple. When I asked to speak to a supervisor, she directed me to Window 6. She then walked over there and, rather than professionally explaining the situation, started telling the other employee that I was being “rude.” The employee at Window 6 was equally unhelpful and also refused to accept my package, insisting that different post offices have different procedures. If your employees are unwilling to provide basic service to customers who have already waited in line, perhaps they should reconsider whether they are suited for customer-facing jobs. Taxpayers and customers deserve better than this kind of arrogant, dismissive, and unprofessional treatment. If they don’t want to do their jobs, they should go home instead of wasting taxpayers’ money. There is clearly a reason this post office has a rating in the low 2-star range. Based on my experience, the poor rating is entirely understandable. The attitude of the counter staff was appalling, and the complete lack of courtesy and willingness to help was shocking. I will absolutely avoid this location whenever possible. USPS needs to seriously address the customer service problems at this branch and hold these employees accountable. Absolutely disgraceful!
• EP

  Eva Pope

  1 day ago
  1.0
  This worker is one of the rudest I have met, somehow most of the women at USPS are so rude. But this one in particular, she’s on some weird power trip and seems to be angry to be asked or have to do anything.
• MM

  mark

  Sep 30, 2026
  1.0
  One of the black ladies there was pleasant and helpful. The other one was incredibly rude and nasty for no reason. Avoid.
• TL

  Thomas Leonard

  Sep 25, 2026
  1.0
  One of the rudest and most condescending experiences I’ve had at a post office. I was told they “couldn’t” do something that I regularly have done at other USPS locations and was instead told to use the kiosk. When I questioned why, especially considering how much time was being spent arguing with me rather than simply helping me, a supervisor was brought over and I was told I was being nasty. I genuinely wasn’t … I was confused and trying to understand why I couldn’t receive the same service I receive at other locations. At one point I said it felt like they simply didn’t want to do the work, and the response was essentially, “You can do it at the kiosk.” What if someone isn’t capable of using the kiosk or needs assistance? Eventually I was told, “I’m done talking to you,” and the employee closed the curtain on me. I came to Google afterward and saw this location has around two stars. After my experience and reading through the other reviews, I can understand why. I hope my one-star review helps bring the rating closer to accurately reflecting the level of service being provided here.
• CW

  Cindy Wu

  Sep 16, 2026
  1.0
  Incredibly frustrating experience to just mail out a small parcel. The attendant at the counter sent me to the kiosk when there was no one on her line except me and she seemed to be just on her phone. There was a line for the kiosk though. Plus their drop off box was stuck so I needed to get help to drop off my parcel anyway. This entire process could have been resolved in 2 minutes if she just helped me at the counter.

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