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United States Postal Service

2.7
(341 reviews)

Business Details

322 W 52nd St, New York, NY
10019, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 322 W 52nd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
322 W 52nd St, New York, NY
10019, United States

Hours

Monday7:30 AM - 6:00 PM
Tuesday7:30 AM - 6:00 PM
Wednesday7:30 AM - 6:00 PM
Thursday7:30 AM - 7:00 PM
Friday7:30 AM - 6:00 PM
Saturday9:00 AM - 4:00 PM
SundayClosed

Reviews

2.7
341 reviews
5 stars
118
4 stars
19
3 stars
18
2 stars
10
1 star
176
  • JD
    JoAnne DeCicco
    Apr 20, 2026
    1.0
    Passport service is horrible. They have one person that does it. My family had an appointment. They went and were told the agent didn’t come to work, come back the next day. They went back 2 more days and they were not there. Today they had another appointment and got a call saying that again the agent didn’t come in. Get a different agent and how about a back up?
  • VV
    Villy
    Apr 15, 2026
    1.0
    The most rude and slow service. They don’t help people and they are very rude with them. They are loosing packages and when you are trying to find out what’s going on you are getting yelled from the manager . I paid extra for 3 days delivery and when my package got lost they basically told me that the only secure way to send/ receive is express. Other than that basically be prepared to never receive your package. Change the staff immediately. They are paid to do their job not to yell at people . Start from the manager. That lady doesn’t know she is working for the post office . She is there getting paid to organize her staff and help people.
  • TS
    Tegan S
    Apr 15, 2026
    1.0
    The package pickup window is no longer being used, and there is no signage on the package pickup window, the doors, or the main counter telling you this. They still have the regular signage there as if it is in use. No staff members wandering around will tell you either. You have to get in the main line and wait now. The staff member who finally helped me said "it may not be permanently closed but I don't know if or when it'll re-open".
  • ER
    Eric Reis
    Apr 12, 2026
    3.0
    Staff was fine. Passport picture was awful. Taken under fluorescent light, came out blurry and over-exposed.
  • FF
    FS
    Apr 2, 2026
    1.0
    Absolutely horrific passport service. We made an appointment only to arrive there and be told the “agent” isn’t coming and there is only one agent for passport service. No prior notification to us even though they had our contact info for the appointment. And, the manager never showed up to speak with us despite being paged twice. save yourself some time and avoid this place

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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