Brand Certified
The UPS Store
3.6(201 reviews)
Certified by The UPS Store • May 17, 2026
Business Details
551 W 181st St, New York, NY
10033, United States
Certified by The UPS Store • May 17, 2026
(212) 923-2100
Certified by The UPS Store • May 17, 2026
https://locations.theupsstore.com/ny/new-york/551-w-181st-st
Certified by The UPS Store • May 17, 2026
About
Certified by The UPS Store • May 17, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5953 in New York offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Audubon And St. Nicholas Aves..
Details
- DeliveryNot available
Location
Certified by The UPS Store • May 17, 2026
Hours
Certified by The UPS Store • May 17, 2026
Monday8:30 AM - 7:00 PM
Tuesday8:30 AM - 7:00 PM
Wednesday8:30 AM - 7:00 PM
Thursday8:30 AM - 7:00 PM
Friday8:30 AM - 7:00 PM
Saturday10:00 AM - 5:00 PM
Sunday11:00 AM - 4:00 PM
5/25/20268:30 AM - 7:00 PM
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
10/12/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed
Reviews
3.6
201 reviews
5 stars
108
4 stars
20
3 stars
9
2 stars
7
1 star
57
- VVVanessa VApr 22, 20261.0My sister went to ship a mirror for MY WEDDING and instead of the employees being nice they wanted to give her a hard time. They kept asking why was she shipping a mirror instead of buying one and essentially trying to get her to not ship it. I will definitely be escalating this to UPS themselves. You don’t treat customers like that. This is a SPECIAL MOMENT IN MY LIFE and they tried putting a damper on it. Judging by the reviews nothing is actually done about their employees attitudes. However UPS CORPORATE WILL CARE.
- TITatum IvoryMar 2, 20261.0☆☆☆☆ Absolutely terrible customer service at this UPS Store on 551 W. 181st St. and Dublin Avenue. The staff at the front desk were rude, dismissive, and completely unwilling to help. Instead of trying to offer a solution for my return, they made it clear they didn’t want to be bothered. No guidance, no effort, no professionalism — just attitude. I came in expecting basic customer service and left feeling frustrated and ignored. If you don’t want to assist customers, you shouldn’t be working in customer service. I will not be coming back to this location and would not recommend it to anyone.
- AAAlamito AberoJan 4, 20261.0I hardly go there because the customer service is lacking along with an attitude like they don’t want to be there and they don’t pick up the phone. I rather spend hard earned money somewhere else.
- YTYour Friendly Mad TruckerDec 15, 20251.0This place is the worst . Not only they never pick up phone calls they “lost” package . Never mailed it out my tracking number doesn’t even exist. Never ever use this place
- DPDaniel PegueroDec 12, 20254.0Great customer service and very accurate and receiving my mailing for my business on time. The only problem with this location is trying to find parking but other than that is great.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5953 in New York offer?
The UPS Store #5953 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the regular business hours of The UPS Store #5953?
The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday 10:00 AM to 5:00 PM, and Sunday 11:00 AM to 4:00 PM.
Is The UPS Store #5953 open on Sundays?
Yes, the store is open on Sundays from 11:00 AM to 4:00 PM.
What payment options are accepted at The UPS Store #5953?
They accept AMERICANEXPRESS, ANDROIDPAY, APPLEPAY, CASH, CHECK, DISCOVER, MASTERCARD, SAMSUNGPAY, and VISA.
Does The UPS Store #5953 provide mailbox rental services?
Yes, mailbox rental services are available for receiving all your mail and packages.
Where is The UPS Store #5953 located in New York?
It is located at 551 W 181st St, between Audubon and St. Nicholas Avenues, New York, NY 10033.
Are there other shipping and printing services near The UPS Store #5953?
Yes, several other UPS Store locations are nearby providing courier, printing, and shipping services.
What nearby businesses can customers visit near The UPS Store #5953 for shredding services?
Shred Nations, located nearby, offers professional shredding services that customers can utilize.
What nearby retail options are available for customers visiting The UPS Store #5953?
Nearby retail options include La Casa De La Fajas and Exclusive Exotic Designs for clothing and lingerie shopping.
How can the nearby 181 Pharmacy benefit customers visiting The UPS Store #5953?
Customers can conveniently access pharmacy services at 181 Pharmacy nearby for their medical and health needs before or after visiting the UPS Store.
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