The UPS Store

Reviews

• SO

  Selin Ozguler

  May 4, 2026
  1.0
  I came in just to print something, but the experience was really disappointing. Even though I asked multiple questions, the staff were very reluctant to help. It would have taken just a minute to explain what to do, but instead they came across as dismissive and unhelpful. I found the attitude quite rude
• CE

  Closet Editing

  May 1, 2026
  1.0
  If I could give negative stars, I would. This location should just shut down or start over
• RM

  Ramë Morina

  Apr 9, 2026
  1.0
  The worst service ever, filthy computers, charged me $20 for a 5 min job, arrogant employees never going at this ups or any ups store again, disgusting!
• FF

  fatemaregentpaintsusa

  Mar 31, 2026
  1.0
  Very bad people. The staff is pathetic and the owner is the same. Please do not visit this store.
• AR

  Angela Right

  Feb 26, 2026
  1.0
  I regularly use this UPS Store for business shipments and buy shipping materials here, but yesterday’s experience was extremely disappointing. I came in to drop off two prepaid UPS Next Day packages. After waiting in line, the employee repeatedly insisted I use the self-service kiosk even though I requested a counter acceptance scan. The employee was visibly unhappy that I stayed in line. When it was my turn, the employee became confrontational and initially refused to scan my packages. In the end, only ONE package was scanned — the other still shows “Label Created” with no acceptance scan, which is a serious issue for time-sensitive shipments. When I returned to ask for the employee’s name to file a complaint, I was told I was “banned” from the store and was spoken to in an aggressive, unprofessional way. For clarity, the employee later claimed I was “cutting the line.” When I entered, one customer was being served at the counter and another was still packing at a table. I stood behind the active counter customer, and when the other customer joined the line, the employee asked me to go stand behind her, so I asked her directly if she was okay with me quickly scanning two prepaid packages first — she agreed. I’m requesting the owner review camera footage from Feb 25 around 5:28–5:45pm in this store. I’m also filing a corporate complaint. These are quite concerning issues 1: Refusal to provide standard counter acceptance service. 2.Failure to properly scan and accept a business shipment 3.Threatening a customer with a “ban” without any legitimate basis

Frequently Asked Questions About The UPS Store