The UPS Store

Reviews

• AC

  Ava C.

  3 days ago
  5.0
  Chris was amazing!!! having my documents notarized was the quickest and easiest thing ever. highly recommend this UPS store and specially Chris!
• CS

  Carol Symchik

  Jun 30, 2026
  5.0
  Marlon was so helpful and Pleasant and quick He'd be the reason I bring my packages to this UPS store instead of the other curriers Great employee
• KH

  Kelly Howard

  Jun 28, 2026
  5.0
  Great experience here. Went in on a Saturday to return some Amazon packages and they were super helpful and patient. When I left, I accidentally left my (absolute favorite & brand new) sunglasses behind on my way out of town - called on Sunday & Marlon was super helpful in getting them shipped back to me. Saved me from having to buy yet another new pair. Thanks again guys!
• SK

  Sophia Kleideri

  Jun 21, 2026
  1.0
  I drove to this UPS Store specifically to drop off a package, but unfortunately had a very poor experience. The only employee working at the time, Yessie, was not helpful when I asked for assistance. When I was having trouble with the self-service equipment, she asked, “Do you know how to use a computer?” in a way that came across as dismissive and rude. Rather than helping me resolve the issue, she appeared frustrated and unwilling to assist. In the end, I was unable to complete my package drop-off despite making the trip to this location. I left feeling disappointed by the lack of customer service and professionalis
• MM

  Michele

  Jun 17, 2026
  1.0
  I have come to this location twice in a weeks span to do the same thing, a "Happy Return". Unfortunately, neither experience was happy. My first time last Wednesday or Thursday, the young lady was very snappy and had an attitude. I chalked it up to the large group with a large shipment in front of me. Nevertheless I went to remove my items from the shipping bag as I know Happy returns need to be individually scanned but she snapped and told me to leave everything inside and took it as is. Fast-forward to today and the woman comes up and I thought we would have a positive exchange, but that wasn't the case. She first scolds that my bar code is to big, then she tells me its a happy return you don't need the bag take everything out so I can see the items...no problem. She scans gives me my receipt and I look around now for a garbage, there isn't one in the lobby, which in a space where people print, tape and ship why wouldn't you have trash cans? I walked back to her with a trash can visibly behind her and ask if she could throw away the bag. She tells me we do not have a garbage throw it outside...excuse me? I left it on the desk and pointed out to her the trash can directly behind her. My issue, although I didn't want to interaction to go that way is: 1. Consistency - had the first person not accepted my first return in the bag I would have know the policy remained as I remembered (to take items out) 2. I am not bringing outside garbage, this is the poly bag the items were shipped in why wouldn't you dispose it. 3. Where is the customer service? Not only in how they treat you in store but in having connivence items like a lobby trash can.

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