The UPS Store

Reviews

• MC

  Meg Crosby

  Jul 3, 2026
  1.0
  This rating has nothing to do with the people who work at this location. It’s about UPS. I have an Amazon return that has to be returned to the sender. Amazon sends me a return label. The problem here may also be Amazon. I take the package to the UPS store assuming they can print their own label. Nope. I have to login to my personal gmail account from their computer to send the label to their printer. Nope. So I’m going to FedEx where I can send the label to their email to get it printed. SMH.
• GA

  Geet Antani

  Jun 23, 2026
  1.0
  Don’t waste time with their staff, especially the notary. Literally said to come at a certain time and randomly decided to leave early without telling me. I had a friend leave work early and come in soaking rain just to find out he left without saying anything. Very unprofessional and rude. The other workers there didn’t even provide the information to address the situation directly, very unhelpful people who had zero interest working there or helping customers. At least apologize for the situation instead of finding entertainment in people’s tough situations. Notaries are often time sensitive and now I am at risk of losing an apartment due to their lie on timing - so don’t bother counting on these people. Also who only works from 11-4 on weekdays, sounds like you need harder working people at this store, this is NYC after all not some slow-moving beach town. Go to any other business for such services - and if you own a business pay attention to how your workers are doing when you’re not around they could be tainting what you worked hard to grow.
• MM

  Marie

  Jun 19, 2026
  1.0
  They charge you 4 dollars to print a label. Unpleasant and inefficient experience. Pick other companies for your package returns.
• FF

  FLAYVA

  Jun 7, 2026
  5.0
  UPS is Reliable, Responsible and Ready to Receive, Return or Respond to any of my questions. I can count that My Returns will arrive on time without any worry because UPS always comes through for me. Prices are a bit high, but it's all worth it if I can rely on a Service that will absolutely Deliver. I highly recommend UPS to ask if my friend, family and acquaintances. UPS GOES EVERYWHERE FOR ME.
• JS

  Je-Vonna Sampson

  Jun 4, 2026
  1.0
  I had passport photos taken at The UPS Store #7339 on May 12, and the quality was so poor that they were rejected on the spot at the consulate. When the associate originally handed me the printed photo, I immediately questioned whether the quality would be an issue because it looked unlike any passport photo I had received before. His response was, “If they are rejected, you can do a retake.” The photos were in fact rejected, and because I needed my documents processed within the required timeframe, I had to pay another business the same day to take new passport photos that were accepted. I returned to the store on May 21 to request a refund and was again offered a retake. To be clear, I did not want or need a retake from UPS because I had already paid another company to fix the issue. A retake does not reimburse me for a service that failed to meet its basic purpose. At this point, it appears this location is offering a passport photo service that it cannot successfully execute, while placing the burden on customers to discover the issue only after the photos are rejected by an official agency. I also emailed the store requesting a refund and have received no response. I would not recommend using this location for passport photos if you need them accepted for official document processing.

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