FedEx Office Print & Ship Center

Reviews

• SL

  Sarah Lee

  Jul 3, 2026
  5.0
  Phone answered quick, staff is so nice and friendly. Went for passport photos and was in and out in a better mood in 10 minutes.
• LO

  Leslie ONeil

  Jun 18, 2026
  5.0
  Leanna was incredibly helpful, pleasant, and knowledgeable. She was thorough too!
• GD

  Gavin Dolby

  Jun 11, 2026
  5.0
  Nasheim was very helpful and had a great demeanour. Made FedExing not too bad.
• KM

  Kevin Martin

  Jun 6, 2026
  1.0
  All I want is 50 copies of my office receipts made. I left one copy with Fedex as an example of how I want my 50 copies with the office & customer copy attached. I return to this location the next day and the copies are made, but unattached/glued. The manager at the register asked me if I knew who took the order. The lady who did walked up and said "I did". Initially ,the short possibly caucasian lady with the long Blk curly hair was the employee that took my order. I was then told the order would be fixed and ready by 7pm. I had to go to work, so I said I would be back in a couple of days. Before going back a third time, I called over the phone to make sure I don't WASTE time, gas & money coming from Brooklyn to this location in midtown. The same manager who said the order would be fixed answers my call; says he remembers me, but the order is still not fixed & it's the same issue (detached receipts). At this point, I'm not upset because I called first. I then tried to tell the manager today on shift at 10:15am Saturday 6/6/2026 for 15 minutes that I wanted to add more receipts to the order, which would come out to a total of 100 copies I need instead of only 50. Looking past the fact, it's been a week with 2 visits to that location to pick up a simple order of 50 copies made. I could not complete a sentence on the phone with this manager because he kept cutting my sentence off & interrupting me while I was trying to add to the order. I'm trying to figure out in my mind where he was trained to talk Over the customer on the phone who is attempting to do more business with FedEx looking pass the obvious. The call was recorded. Go back and listen. Go back to the basics Sir.
• SS

  Sofiya Shifrina

  May 15, 2026
  5.0
  This was my second time dropping off packages at this location, and Leanne helped me both times. She made the whole process seamless - truly the best customer service!