FedEx Office Print & Ship Center

Reviews

• AR

  Amy R.

  4 days ago
  5.0
  I had a 100% positive experience here yesterday afternoon, with the processing of an Amazon return. The kind young FedEx associate quickly scanned the QR code on my phone, accepted the item, and offered me a receipt. Within an hour I'd received notification from Amazon that my refund had been issued! I am so glad to have this branch of FedEx in the neighborhood—and grateful to the excellent staff!
• MA

  Manuel Alvarez

  Jun 19, 2026
  1.0
  Paid $120 for an expedited International Shipping from the US to France and Fedex found the way to lose it. Then I opened a ticket and they don’t give you any update. This is not professional, the overall service is poor and is not focused on customers. I cannot be talking to virtual assistants online or on the phone that never solve anything. This is the last time I use Fedex and you should not use it to be honest.
• ES

  Ed Steinberg

  Jun 4, 2026
  4.0
  Pretty good service
• KM

  Kelcie Miles

  Apr 7, 2026
  5.0
  The team at this location is friendly and helpful. I have a variety of printing and shipping to do throughout the year for work and this store has always been reliable.
• LN

  Laura Ng

  Mar 30, 2026
  4.0
  I’ve shipped packages a few times from here without issue. Sometimes their self-service kiosk is out of service and they are typically understaffed, but they always do the best they can & are decently efficient once it’s your turn, given you come prepared for the task you need help with (e.g., QR code label, shipping address info, tracking numbers, etc.) Today I was there and there was one person working both the print section and the shipping section because their colleague was on a break. There were ~10 people on line and the self-serve kiosk was not working, so understandably it was a bit frustrating. That said, multiple people in line were genuinely SO rude to this one representative - stunningly entitled attitudes (e.g., cutting lines, raising voices, shaking fingers) - and yet the representative handled it with grace. A couple of us also tried to calm the attitudes in the line. I asked the rep how they were when it was my turn to be served, and they just shrugged and said ‘it comes with the territory.’ It shouldn’t. They handled that better than I would have. Brava. I’ve lived on UWS for several years and while I’ve seen this behavior before, today’s neighbors should be particularly ashamed for being full-grown adults acting inexcusably like spoiled children. It’s clear many of my neighbors have forgotten their customer service days or never, in fact, had those days in the first place. If they’re reading this, you need to take a deep breath and do better. Most of us ended up waiting ~30m in total, which isn’t good, but the issues being addressed by the rep (e.g., delayed packages, computer/kiosk issues) were also being experienced by 3 other mailing points in the area (i.e., USPS, UPS, Service Point) - I had gone to them earlier in the day for other shipping needs & saw. So while tedious, this was the best it was going to get, was not the reps’ fault and was most definitely not the end of the world the way some of the customers made it out to be. All in all, I will come back to this FedEx again. Hopefully next time with more staff, better computers and most crucially, kinder co-customers.

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