FedEx Office Print & Ship Center

Reviews

• ML

  MA LM

  Apr 7, 2026
  5.0
  There are not enough words to describe the delightful, efficient, warm and amazing service we received from Johanna the Manager. She navigated through, multi tasking and assisted everyone especially the elderly that needed that special attention. I was skeptical to go to FedEx thinking it was so expensive but I needed the documents to arrive on time and was willing to pay the additional price; only to find out I had numerous options that worked with my budget. Johanna provided us with that individualized value added service, I give her high commendations. Companies in service and retail should learn from her especially in NYC with her sincerity and honest leadership style, operational efficiency, and ability to foster a positive environment during high-stress and peak periods, mind you she was by herself am sure there were staffing shortages. Thank you Joanna, I will definitely keep mailing through FedEx now.
• GL

  Grace Lee

  Mar 19, 2026
  5.0
  I needed to get passport photos (both print and digital) for a passport renewal. CVS's camera was broken and I ended up here. Despite technical difficulties, Fedex staff were very helpful. You get the digital print on a FedEx USB drive.
• DR

  David Rubinstein

  Jan 16, 2026
  5.0
  Johanna continues to be a local hero. Call the store. Speak with her. She'll resolve the issue quickly.
• AS

  Alex Schonfeld

  Jan 12, 2026
  5.0
  Johanna was incredibly patient and kind throughout the entire process. She took the time to answer all my questions and made sure every detail was just right. She truly made my printing job feel easy and stress-free from start to finish. Her communication and support went above and beyond my expectations. I couldn’t have asked for better customer service and would absolutely recommend this store.
• JA

  Jonathan Argudo

  Feb 23, 2024
  5.0
  Excellent customer service. After a failed attempt at shipping at the Astoria location, I came to this location hoping to be saved. That's what it felt like. The gentleman behind the desk was patient, super helpful, and took his time putting my shipment together. My only regret is that I did not get his name. While he was helping me, his co-worker offered to help someone by the copier. He could have ignored them as he was waiting for a task but he took initiative and walked over to help them sort out their problem. Kudos to management and the staff for their polite and patient demeanor. This location is a bit out of the way from my Long Island City office but it is still on my route home. I will be back here for all my future shipments.