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USPS self-service kiosk
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United States Postal Service

2.8
(62 reviews)

Business Details

3 Quaker Ridge Rd, New Rochelle, NY
10804, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3 Quaker Ridge Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3 Quaker Ridge Rd, New Rochelle, NY
10804, United States

Hours

Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday8:00 AM - 4:00 PM
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

2.8
62 reviews
5 stars
22
4 stars
6
3 stars
2
2 stars
2
1 star
30
  • CC
    Chauncey
    Sep 29, 2026
    1.0
    Good luck at the customer counter! Rude and nasty ass attitude. Better service at the UPS store that's close by.
  • GB
    Gee Baby
    Sep 23, 2026
    1.0
    If I could give it less than 1 star I would. The lady with the hijab hates working there and it shows in her customer service. By far the rudest customer service I’ve ever received, she was rude to the customer in front of me that he was embarrassed. Then she proceeded to embarrass me all because I had never mailed a package before. I’m extremely disappointed that the United States government would allow such mediocrity.
  • VD
    Vicki D
    Sep 14, 2026
    1.0
    I rarely leave reviews, but after experiencing this level of poor service for over a year, I finally felt compelled to say something. This post office is absolutely ridiculous. There is NEVER anyone at the front counter, and now there’s a handwritten note saying they don’t open until 10 a.m. That sign has been there for over a week! If you can’t maintain regular hours, at least update your website so customers aren’t wasting their time. The ladies working here are consistently rude and unhelpful. You’d think customers were inconveniencing them simply by asking a question. All I wanted was to drop off an already-labeled package without having to deal with the front-counter attitude. I live in New Rochelle, and I now have to go out of my way to Eastchester just to get decent service. What’s even more frustrating is that this seems to be an everyday problem. Everyone I encounter just shrugs and says, “It’s always like that.” 🤦‍♀️ This location already has a 2.9-star rating, and somehow that’s considered acceptable? How many more customers need to have a terrible experience before something changes? Customers deserve better than this. Poor service, zero accountability, and a serious need for better management.
  • CC
    celia Ines (celyjavy)
    Aug 11, 2026
    1.0
    Drop off only Until 10:00 A.M. They say short stuff
  • MH
    May Heredia
    Aug 6, 2026
    4.0
    Bueno si atienden rapido unas personas mas amables que otras

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified October 11, 2026Yext Knowledge Graph
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