The UPS Store

Reviews

• MM

  Mike

  4 days ago
  1.0
  Came in to ship a small item I had pre-packaged myself only for them to try and hustle me into paying $7 for a “bigger box”. I told them kick rocks and took my package down to the UPS store in Congers, where they accepted it as is without issues or any arbitrary rules as to what constitutes to a “shippable package”.
• AT

  abraham thomas

  6 days ago
  1.0
  THE STAFF IS RUDE, ESPECIALLY THE GUY AT THE DESK ON THE LEFT CLOSER TO THE ENTRANCE. JUST ASKED IF I COULD DROP THE PACKAGE INSTEAD OF WAITING ON THE LINE AS MY PCKAGE WAS READY TO GO. THE RESPONSE WAS A RUDE SHOUTING AND HIS FACIAL EXPRESSION WAS LIKE HE WOULD HIT ME. I SAID I WOULD COMPALAIN AND HE SAID HE DOES NOT CARE. SO UNPROFESSIONAL. NO RESPECT FOR THE CUSTOMERS AND NOT PROFESSIONAL AT ALL. HE COULD HAVE JUST ANSWERED AN YES OR A NO INSTEAD OF WASTING TIME BEING RUDE, SHOUTING AT ME.
• MF

  Mildred Flores

  Jul 16, 2026
  1.0
  They wanted to charge $5.85 to print their shipping label. I didn’t realize Amazon wanted it printed but if it’s going through UPS why couldn’t they just print it if I have the email. They also charged a $1 to tape a bag. I just don’t understand the nickle and dime-ing!
• CC

  Chickadee

  Jul 2, 2026
  5.0
  AJ is a standout at the UPS Store in Nanuet. I have been coming here for years, and he is always smiling, patient, and professional. Even at closing time, when everyone rushes in for last-minute drop-offs, AJ keeps things calm, organized, and moving. He has a rare gift with people. He coordinates the team, helps customers quickly, and handles tension with charm and grace. A lot of places can take a package, but AJ makes the experience feel easy.
• EC

  Erick Cabezas

  Jun 23, 2026
  5.0
  Amazing workers super fast service and All my packages arrive on time and in excellent conditions

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