The UPS Store

Reviews

• FT

  Fabio Tarud

  Aug 10, 2026
  1.0
  Awful service. Someone should really train the individual working at the POS—the man with glasses, who I believe may also be the notary—on basic customer service. Yelling at children and arguing with customers because you’re having a bad day is completely unacceptable. There is no excuse for treating people that way, especially in a customer-facing role. A very disappointing and unpleasant experience.
• LC

  Liz Curtis

  May 4, 2026
  5.0
  This store is the best. Tatiana is amazing - best customer service I have experienced in years. Thank you for all your help!
• RF

  Rosemary Forkin

  Apr 1, 2026
  1.0
  On Saturday 3/28/26 I wanted to return a package to Verizon.I packed everything & left the items in the original boxes. Verizon included a return label. The store was not too busy. There were three employees there. I saw 2 males, one white, one black and an Asian woman. The male black took the box and taped it. I gave him the return label. When he scanned the label something didn’t work. The other male came over with a nasty an attitude towards me. He acted like he could be a manager. They tried an other machine across the room and that didn’t work. It seemed like they were trying to intimidate me. That doesn’t work because I won’t allow it. I took my box and said I will be back. They told me there should be a white line on the label. When I called Verizon they didn’t know what that means. I did not like the way I was treated and will never patronize that store again. Tell them to leave their sexism and racism at home before they go to work.
• LS

  Lauren Saldutti

  Mar 12, 2026
  1.0
  Horrible experience and customer service. Went three days in a row to pick a package up for work. On the third day they then told me they won't release it to me because I don't have the same address on my license. It was a package delivered to work...

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