United States Postal Service

Reviews

• QF

  Queens NY Foodtastic

  Aug 12, 2026
  5.0
  Absolutely love this post office n everyone who works there, friendky n welcoming.
• RS

  R S

  Aug 3, 2026
  1.0
  I had an unprofessional interaction while mailing a certified letter today. When the clerk(Britany) called me to the counter, she did not greet or acknowledge me. After looking at my certified mail, she immediately told me it was filled out incorrectly. I told her that I believed it had been completed correctly based on my previous experience preparing certified mail. Rather than explaining why it needed to be changed or walking me through the correction she simply repeated that it was incorrect. At that point I asked her to make the correction herself because I felt the interaction had been dismissive from the start. She refused and said “Then we can have a standoff.” She also refused to process my second mailing Thankfully, another employee stepped in, calmly explained exactly what needed to be corrected, completed both transactions and was courteous and professional throughout I understand that forms sometimes need to be corrected. My concern is not that I was corrected but the dismissive and confrontational way the interaction was handled. As I was leaving, the clerk said, “Have a great day” and “I hope you be well” in a tone I perceived as sarcastic. I responded that I hoped she would quit her job because I believed she’d be happier elsewhere. I do not believe employees in public facing Federal positions should treat customers this way. Even when a customer disagrees or is frustrated, basic professionalism including acknowledging the customer, making eye contact, clearly explaining the issue, and treating them with respect should be the standard. From the beginning of the interaction I felt dismissed rather than assisted
• SD

  Sandi Devarie

  Jun 26, 2026
  5.0
  Staff us friendly. Helpful and responsive. I love it unlike Williamsburg or Greenpoint. They are especially rude, annoyed at you, much attitude. I can't deal with it so I go to Maspeth where they greet you at the door with kindness and direction.
• NN

  Natalia

  Jun 25, 2026
  5.0
  Ashley is so nice and helpful. I came in with 100+ wedding invites that needed hand canceling because they were non-machineable and I had heard about and read horror stories about people’s envelopes being damaged, sent out late, or people not receiving them at all. I was so worried about falling into the same situation. She ensured me that she would take care of them and she did! Started hearing back from people about the invites within a week of them being sent. People like her make a world of a difference (especially for us brides!) Thank you Ashley!
• JS

  Juan Pablo Sandoval

  Jun 23, 2026
  5.0
  Good customer service!

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