PW
Patricia Wygand
Nov 1, 2024
We had ordered 9 picture boards from Walmart. They arrived 2 days before the celebration of life. 6 of the 9 boards were printed off centered, and 2, some of the pictures were cut off. I went to staples
However, I should have gone to staples in the first place, and will in the future. I Needed to order 6 20x30 posters, so we could remove and reattach the 6 that were printed incorrectly by Walmart. Claudia in the Massapequa NY Staples, relieved the stress of the situation by telling us that she could have them no later then the next day. She also advised us to get adhesive spray and told us how to make it work. The posters were ready within 2 hours. She was extremely helpful, and cared about the situation and wanted to help make it right. Staples is very smart, and lucky to have Claudia under their employment. She is a great asset. The end result, we were able to rectify the problem. Thank you so much for making a high stress/emotional time, much easier.
P.S. a young man, whom I do not recall his name helped me a few days prior with scanning of the photos for the memorial boards. He took extra time with me, even uploaded them directly into my phone in an album. Super convenient. I wish I made it a point to get his name, it was an emotional/stressful time for me. All in all, staples print shop, cares and are highly compitant and reliable. These workers go the extra mile. Complete satisfaction.