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USPS self-service kiosk
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United States Postal Service

2.6
(129 reviews)

Business Details

138 East Ave, Lockport, NY
14094, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 138 East Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
138 East Ave, Lockport, NY
14094, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Products & Services

1 list · 35 items

USPS Services

35 items

APC
BIOBIORT
BIOIPPB
BRMACCTBAL
BRMNEW
BULKMAILACCEPT
BULKMAILACCTBAL
BULKMAILNEW
BURIALFLAGS
BUSINESS
CALLREFERRAL
CARRIER
CARRIERCALLREFERRAL
DELIVERYUNIT
DUCKSTAMPS
FACTERMINALTYPERSS
GENERALDELIVERY
GIFTCARDS
GREETINGCARDS
GXG
LASTCOLLECTION
LBRORETAIL
LBROSSK
LOBBY
MONEYORDERSDOM
MONEYORDERSINQ
PASSPORTAPPT
PASSPORTPHOTO
PASSPORTWLK
PICKUPACCOUNTABLE
PICKUPHOLDMAIL
PICKUPNOTICELEFT
PMI
POBACCESS
POBDELIVERY

Reviews

2.6
129 reviews
5 stars
46
4 stars
4
3 stars
2
2 stars
5
1 star
72
  • MB
    Marina B
    Aug 27, 2026
    5.0
    Very friendly and helpful staff, as well as management.
  • AW
    Amanda Walden
    Aug 21, 2026
    1.0
    No one at this place answers the phone, trying to get ahold of USPS via phone is a joke as I'm trying to catch it before it returns to the sender so I can pick it up instead. I've called 10 times in a row and not a single call answered. Ridiculous. A couple items out of my order shipped with them rather than FedEx, FedEx delivers to my physical address while USPS goes to the mailroom so they just return to sender it 🙄
  • MM
    Milah Marchese
    Aug 17, 2026
    1.0
    Ok so help me understand this May 1st 2026 I purchased a PO Box.. that same day I put a hold on my current adress and forwarding slip to my PO Box... I go in on July ( STILL NO MAIL ON BOTH SIDES) they tell me do the forwarding again, after I lifted the hold, I did it... ( a Leader/Manager was present).. ITS AUGUST STILL NO MAIL ON BOTH SIDES) ...I decide to go in today because I have surgery on the 23 and my Dr send TO PO BOX my Blood Draw paperwork... guess what....NO MAIL AGAIN.. I go in to speak to someone, I did... " hey, just want to know where is my mail if maybe its still on hold" goes back checks to see if it is intact in hold....No. ( now I was frustrated hence why I, was like confused and traying to look for the pictures and receipts in my email) .. to no avail im letting him explain, and then i hear him say, well i mean i dont even see anythingin the system. SO BASICALLY that second time they did absolutely NOTHING... he proceeded to explain we can do the forwarding slip again... LIKE WTH this would be the third one in 3 months like HOW??????? oh so basically only if you pay online the forwarding system works? And how exactly, because back in February we had the same incident, WITH A PACKAGE and I PAID THE FOWARDING THAT TIME!!!! so exactly what type of job and how is it manage that no one seems to get it done right???? At this point I've paid for a POBOX for 6 months that's been empty..because no one seems to know where the mail goes ? I guarantee next time I record the whole process and they still do not know wth they are doing...
  • EB
    Ed Brown
    Aug 9, 2026
    3.0
    It's the Post Office. It needs a rating?
  • JM
    Jared Manhardt
    Jul 30, 2026
    1.0
    Why do they even have a phone line if they wont use it. I’ve called 18 times and not a single answer.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified August 30, 2026Yext Knowledge Graph
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