The UPS Store

Reviews

• PT

  Pete Tong

  Oct 15, 2025
  1.0
  What an angry classless couple of seniors working this UPS Store. I hope the owner goes through the video on 10/10/2025 to see how his crack team of experts treat their clients. If I ever saw an employee of mine treat a customer like I was treated I would fire them on the spot.
• DB

  Delia Dolor Bottois

  Sep 18, 2025
  5.0
  Sara and her team are always friendly and accommodating. They are knowledgeable, and try their best to serve as quickly as possible. However, if you have something a bit time consuming, they have the patience to carry through until the job is done!
• DP

  Deborah Potter

  Jun 24, 2025
  5.0
  This team went above and beyond the call of duty when we left for a wedding and forgot a large box of locally made specialty chocolates that were expected to be part of the wedding party’s gifts. We called Sara and her amazing crew and asked her if she could possibly get them to the wedding venue in a rural area of Virginia in time for the wedding the following day. We had a friend pick them up and deliver them to UPS Store 3190 , who packed them beautifully to survive the expected temperatures in the 90’s they’d encounter along their journey.. and got them to the wedding the next day, in plenty of time, and in perfect condition. Not only did the local Virginia driver deliver them on time, he made the extra effort to bring them right to the house the mother of the bride was staying in at the wedding venue so she’d have them. Kudos all the way around. UPS Store 3190 Ricks!!!! Thank you from the Potter and Mitchell families for going the extra mile.
• IR

  Ivan Rios

  Jun 7, 2023
  5.0
  I have been a customer at this store for 4 years. Never once was I disappointed in the service I received. I was always greeted cordially and respectfully. The staff always smile and make you feel like part of the family. The service is beyond exceptionally. I have to say that the the managers and staff are trained with an attention to detail that is rarely found in the corporate world. It is always a pleasure to go to this establishment. Thank you all for your deduction to providing amazing service. I am truly honored to do business with you all.
• SP

  Sue Pagano

  Apr 11, 2023
  5.0
  My favorite UPS Store! Sara and her staff make me feel at home and are always willing to make sure that I know the best options for shipping. They have packed and shipped a stained glass lamp shade (and other fragile items) that made it to their destination on the west coast in perfect condition. Great service and value!

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