United States Postal Service

Reviews

• KM

  Kellie Morris

  Jul 20, 2024
  1.0
  I requested my mail be held from July 2nd to August 1. I returned home today to find that, not only was it not held, the postal person SHOVED everything into a tiny apartment mailbox! He ripped my mail, wrinkled the mail, and shoved packages in. I will not stop until this person is written up or disciplined. He repeatedly shoves packages into my mailbox that should be placed into a parcel mailbox.. Expect my visit on Monday morning.
• KH

  Kate H

  Apr 9, 2024
  5.0
  Very nice staff
• JR

  J Rizzo

  Oct 16, 2023
  1.0
  Absolutely the WORST post people when it comes to delivery. Waited months for a package to arrive and when given the option for electronic delivery, the incompetent postman decided to NOT deliver the package despite having the electronic release to LEAVE the package. When calling the general number the hold time is over an hour and by then the post office will be closed and nothing will be done. Absolutely GARBAGE when it comes to execution.
• JB

  Jennifer Benjamin

  Nov 16, 2019
  1.0
  This post office is one of three local post offices to my home and I will not return again after my experience today. At the Islip Terrace Post Office I've experienced nothing but obnoxious attitudes and cold, unfriendly, disgruntled employees. Today, I stopped in to send out an expedited piece of mail and arrived around 1 PM, which despite what the hours displayed on the front door read, was near closing time. Patricia and her coworker were quite hostile. From the tones in their voice to the general attitude, these two women were clearly very unhappy about my being there at closing time. After I expressed my dissatisfaction and unwillingness to take their attitudes...all for a five minute transaction...the attitudes only got worse. First, when I asked about sending out expedited mail for a letter size envelope, Patricia's coworker only offered one-day priority mail which costs $25.50. This was presented as my only option. Upon asking two additional times for my options with sending out expedited mail, I then was given the $7.53 option for 2-3 days' delivery. I am appalled at not only the lack of customer service but the customer bullying that took place. With the technological advances and options of e-cards, online bill pay, email, and various delivery companies, these "types" of employees that are still present in post offices will be the final nail in the coffin of the US Postal Service.

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