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United States Postal Service

1.8
(126 reviews)

Business Details

19740 Jamaica Ave, Hollis, NY
11423, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 19740 Jamaica Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
19740 Jamaica Ave, Hollis, NY
11423, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday8:30 AM - 1:00 PM
SundayClosed

Reviews

1.8
126 reviews
5 stars
19
4 stars
5
3 stars
2
2 stars
2
1 star
98
  • KR
    Kevin Ryan
    5 days ago
    1.0
    Wish I had read the reviews before making a passport appointment here and pulling my kids out of daycare under the assumption that they would honor it. And I’m very confused as to why the guy working here just now was wearing USPS uniform when he is actually a clown. As soon as we walked in the door he said “I know you’re here for the passport. We can’t do that here.” We asked what he meant and he said the person who does that hasn’t worked there in “years,” which he then corrected to “weeks,” but based on the reviews it’s been much closer to “years.” We asked why we were even allowed to make the appointment online, and he said he has no control over that. We asked why he didn’t call us to tell us not to come for the appointment, and he said he would’ve called if he had our number. My brother, you have my wife’s phone number, name, address, SS #, and eye color on the application we sent you. Because of this place, we will now have to scramble to find an appointment somewhere else ahead of our trip in a few months, and miss yet another day of school and work. I’m not a religious person, but I now believe God stays in heaven so he doesn’t have to step foot in this post office. Tax dollars at work baby!
  • AN
    Andre Navarro
    Mar 16, 2026
    1.0
    They let you schedule an appointment for a passport and when you walk in “they are not doing passports for the entire month”
  • TT
    Theresa
    Mar 11, 2026
    1.0
    Do not go here for passport applications.
  • AC
    Anna Cantalupo
    Mar 9, 2026
    1.0
    This place sucks!! We had an appointment scheduled for passport and they said they didn’t have the person on-site that does that. I got very pissed! We take time off and re-range our schedule to get things done and they don’t give any head-up. And from the other reviews, I see this is not an isolated case. I don’t know why this location is still allowed to provide passport appointments if they are unable to commit. Shame on them!!
  • BS
    Benita Souffrant
    Feb 13, 2026
    1.0
    Horrible ,one word horrible ,slots

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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