United States Postal Service

Reviews

• JW

  Jasper Wheeler

  Jul 2, 2026
  5.0
  I honestly don't understand some of the negative reviews. Our experience with the Hamilton Post Office has been nothing but positive. The postmaster and all the staff have consistently gone above and beyond to help us. Everyone has been friendly, patient, and genuinely willing to assist, even when we've had unusual questions or shipping needs. We've dealt with post offices in several parts of the country, and the service here has been among the best we've experienced. It's clear the staff takes pride in helping their customers. Thank you to the entire team for your outstanding service and all of your help. It's truly appreciated!
• DA

  Diana Antley

  Aug 15, 2025
  5.0
  I'm gonna be real I'm going to rate this because these reviews are absurd. They're overtaxed post office workers and they're doing their best. Thank you post office workers.
• AS

  Addie S

  Jul 4, 2022
  1.0
  Update: They lost my package. Although I'm not surprised, I am beyond frustrated as I couldn't get a hold of the post office directly, had to speak to a bot over the phone, and then an agent at a call center. Now the package will not be there in time. This was a child's birthday gift. This place is so awful, everyone who works here is completely incompetent. Mail goes to the neighbors constantly and vice versa. Packages arrive damaged or don't arrive at all. Fortunately I don't live in the area anymore but just the other day I attempted to send a birthday gift to a family member of mine in the area and the package "failed to deliver". They do this all the time, but this has caused problems now because the family member happens to be a child and I live hours away. The parent they live with is unable to pick up the package. Now I have to contact them. Can't wait to see what I have to deal with, as I'm reading other reviews. On another occasion when I did live in the area, I got the same neighbors mail for an entire week, maybe even longer. This neighbor lived directly across the street. I didn't mind moving it but I had a feeling the postal worker was being lazy and was doing it on purpose, as this started becoming a regular occurence. I finally stopped moving the mail wrote the mail carrier a note, as I find that to be ridiculous. Then all of the sudden, I stopped getting that neighbors mail. Although I can't say for sure, I'm positive that that proved just how lazy the carrier is. I am extremely unimpressed.
• MM

  Miss Mait

  Apr 23, 2022
  5.0
  I went to this post office a couple of times and the staff was extremely polite and helpful!
• AL

  Aimee Leavitt

  Jan 4, 2021
  1.0
  I went into the post office this afternoon because my tracking for my package said “delivery failed”. My hope was that if I went in around 4 on my way out I could pick it up there. The woman behind the counter (crystal I think) got an attitude with me right away, demanding my name, challenging why I was there in the first place and overall trying to make it look like I was in the wrong. Going as far to showing her my phone with the USPS informed delivery service and the tracking update, did little to inform her why I was there and she ultimately had enough of me and just gave me paper to write my name on. At the end of the day, whoever was driving the truck said they attempted a delivery when I was home all day, and when I simply go to pick it up they make a huge stink about it instead of just being polite. I would have happily waited until tomorrow. Instead I just left upset and angry with no package.

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