The UPS Store

Reviews

• RC

  Reggie Castelan

  5 days ago
  5.0
  Great ups store! Outstanding customer service. All staff members go above and beyond to insure customer satisfaction.
• JJ

  JiGoD

  Jun 19, 2026
  2.0
  The man I spoke with seemed friendly and professional. After buying a small empty box for $7 and a small roll of bubble wrap for $10, I ran out of tape and needed one more piece to seal the box. I asked if I could get a piece of tape and was told they have it for sale behind a locked door for $6. Paid your inflated box and bubble wrap charge and you lost out on $30 in shipping over a single piece of tape. Guess you already robbed me via the box and bubble wrap so who cares. Thanks for being a valued member of the community....
• NK

  nen l kaps

  Jun 17, 2026
  5.0
  This UPS place is great. Very helpful. You can make copies, fax, scan, send out packages and if you need to shred they have a truck that picks it up. They also have school supplies too. Boxes all sizes when and if you're moving. The owner and staff are very professional and courteous.
• MM

  MINO

  Jun 13, 2026
  1.0
  Very unprofessional service. The staff shook my Amazon return packages multiple times as if I was trying to return empty boxes, then opened several packages without asking. I’ve been returning items for over 10 years and have never been treated with such suspicion. This store needs serious improvement in customer respect and professionalism.
• LM

  Leslie McDonnell

  Jun 4, 2026
  1.0
  I am extremely dissatisfied with the service I received at this UPS Store location. My husband and I brought in three irreplaceable family photographs that belonged to my recently deceased mother-in-law. We explained to the employee how precious and sentimental these items were and trusted the store to package them properly for shipment from New York to Texas. We were charged $145.25 for packing and shipping. However, when the package arrived, all three photographs had been severely damaged. To our shock, the photographs had not been protected with bubble wrap or any meaningful cushioning. Instead, they were placed in a plastic bag and shipped without adequate protection. These were not ordinary items that could simply be replaced. They were family keepsakes with tremendous emotional value, and that value is now gone because basic care was not taken when packaging them. I find it unacceptable that a business entrusted with shipping fragile and sentimental items would handle them with such negligence. Had proper packing materials been used, this damage likely could have been prevented. I would not recommend this location to anyone shipping valuable, fragile, or sentimental items. The lack of care and professionalism resulted in the destruction of cherished family memories, and I am deeply disappointed by the experience.

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