Easy to use and conveniently located inside Home Depot #1277. Our self-serve refill water station provides fresh filtered drinking water in 1, 3 or 5-gallons.
This company does not respond to customer service. DO NOT BUY HERE. I bought a water dispenser at a TJ Maxx in New York. They offered me water dispensers for $35 and $45. I bought two of the $45 ones, but in the end, I received the $35 ones.
I couldn’t get anyone to help me, and I eventually kept the $35 ones because I didn’t have time to go back and complain. But when I checked my statement, I saw that I was charged $53 for each one, which is not what I was supposed to be charged.
I went to TJ Maxx, and they washed their hands of the situation and did not take responsibility, even though they allowed this brand to sell inside their store.
After that, they have continued taking money from my card, and I still cannot get in contact with their customer service. Now I have to cancel an account I’ve had for years and open a new one, all because of this brand, before they continue taking more money from me. They have already taken almost $300 from me.
DO NOT BUY HERE. IT IS TERRIBLE. THEY WILL TAKE YOUR MONEY AND WILL NOT RESPOND.
Frequently Asked Questions About Primo Water Exchange
What is Primo Water Exchange and where is it located?
Primo Water Exchange is a self-serve water refill station located inside Home Depot #1277 at 124-04 31st Ave, Flushing, NY 11354.
What types of water refills does Primo Water Exchange offer?
They provide fresh filtered drinking water in 1, 3, or 5-gallon containers, as well as empty jugs for refills.
What are the payment options available at Primo Water Exchange?
You can pay using American Express, Apple Pay, cash, Mastercard, or Visa.
What are the operating hours for Primo Water Exchange?
Primo Water Exchange follows the operating hours of the retailer location it is located inside, which is Home Depot #1277.
What brands are available at Primo Water Exchange?
The main brand available is Primo Water.
What languages does Primo Water Exchange support?
Services are available in English and Spanish.
How can I contact Primo Water Exchange for inquiries?
You can contact them via phone at +1 844-237-7466 or email at social@primowater.com.
If I'm visiting Primo Water Exchange, what nearby places can I check out?
Nearby you can visit Home Depot for home improvement needs, and Flushing Creek for a relaxing lake and historical landmark experience.
Are there any nearby rental services around Primo Water Exchange?
Yes, Tool & Truck Rental at The Home Depot and Penske Truck Rental are nearby for your vehicle and equipment rental needs.
What other home service providers are close to Primo Water Exchange?
Nearby services include Experts Garage Door Repair, Varsity Commercial Service for plumbing and HVAC, and Minute Key for locksmith needs.
Brand Certified Facts from Primo Water Exchange
This information is certified by Primo Water Exchange and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: