United States Postal Service

Reviews

• DK

  Deanna Kerins

  6 days ago
  1.0
  I had a very unsettling experience at the East Meadow Post Office this morning. I mistakenly brought in a package that was supposed to be dropped off at UPS rather than USPS. When I brought the package to the counter, the employee said to me, “I’ll just pretend you were smart enough to read that it said UPS and not USPS.” I completely understand that I made a mistake and brought the package to the wrong location. However, the way the employee chose to speak to me was rude, condescending, and entirely unnecessary. A simple explanation that the package needed to be brought to UPS would have been more than sufficient. I hope a manager sees this and takes the opportunity to remind staff that customers should be spoken to with basic kindness and respect. There was absolutely no reason for an employee to make an insulting comment over such a simple mistake.
• PS

  Poonam Singh

  Aug 24, 2026
  1.0
  The Saturday staff is awful. And so disrespectful. I wanted more than an hour and they kept arguing with each other and I was pushed from one window to another. Looks like no one wanted to work. Josh and another coworker kept arguing but couldn’t do one simple transaction for my passport. Pathetic service . I wish I could give them 0 or may be less than that.
• PM

  Peary M

  Aug 11, 2026
  1.0
  If I could give a worse review, I would. I went in there on Monday to ship out an envelope. I already had the label from USPS. I just didn’t have any tape. So I took the label to USPS and my envelope. And I asked if they could tape the label on. Because it’s their label. The guy told me I needed to buy tape. They had tape on their desk. And it’s their label. There’s no reason as to why the guy could not just tape the label on. It would’ve taken a couple seconds. And it’s their label in the first place. I already paid for the service. I just needed them to send it out. But God forbid I didn’t want to pay $10 for a roll of tape I was gonna use once. So the guy who would not tape my box. I asked him if he could tape it. And he repeated twice with attitude and a very condescending tone that I could buy a tape if I wanted to tape it. Mind you the lady that works there is wonderful.
• NG

  Nibin Kannothu George

  Jul 30, 2026
  5.0
  The customer service was so helpful and they answered all our questions and clarified the queries.
• JR

  Jayden Roopan

  Jul 14, 2026
  5.0
  I don’t know how the rest of the facility is, but my experience was With a wonderful lady named Vanessa if you’re looking to get your passport done ask for Vanessa she’s awesome. She will literally guide you step-by-step. Answer any questions and you have she won’t look at you funny or look at you like you’re stupid. She’ll actually be helpful and kind and compassionate about it I’ve been to a lot of government facilities whether it be the DMV again the USPS traffic court, ect. I always leave saying the worker was always mean or rude or was just not welcoming at all. Vanessa is the opposite

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