The UPS Store

Reviews

• DN

  Dr.Anju Nair

  4 days ago
  1.0
  I have been returning all my Amazon packages here at the desk and most time the staff were helpful and really working hard except today,the moment I entered I could see the front staff( white male,bald) acting like he is moving mountains at the store! We did have quite a few people in line to drop off( Everyone queued up even before tge store opens at 8.30 am).The moment I stepped in,he looked at my bag and started asking how many packages I had and that I have to do self service! I understand you are too lazy to work in the mornings and now he demands I do it myself and starts behaving very unprofessionally.Please remind me why you are working here if not to help people??? I was so taken aback by this service and attitude.I didn't catch this employee's name but I hope he doesn't do this people queueing up earlier than when the store opens to see this unpleasant attitude by UPS staff.I usually am very fond of UPS services but I had to call this out! Totally unacceptable and deplorable.
• MC

  May Chisolm

  Jun 18, 2026
  5.0
  The customer service was amazing! Extremely helpful and detailed on how to file a claim.
• AM

  A M

  Jun 1, 2026
  2.0
  Line is out the door the majority of the time they need more help have to carve out a specific amount of time if you want to drop off here
• JJ

  Jigu Jain

  May 21, 2026
  1.0
  Called the store a number of times regarding my lost package.They said once the package is mailed it’s out of there hands and we need to file a claim, The ups main number said if you mail from the store we can’t do anything. It’s a ping pong game. No one wants to help. Very disappointing. It was only an envelope and we had to take $100 insurance too. No resolution till date (3 weeks)
• GG

  Gracie G

  May 11, 2026
  1.0
  Girl up front is just plain mean and rude .. saying hi to all of the men that walk in and acts mad weird to females

Frequently Asked Questions About The UPS Store