United States Postal Service

Reviews

• CS

  Calea Singleton

  Jun 22, 2026
  1.0
  The lady at the front counter needs to go. Every time I go here I pray she’s not working but she is ALWAYS there. I didn’t want the receipt ripped off of the top of my money order. I told her this three times and then she proceeds to grab the scissors to cut it off like I didn’t just ask her not to. She argued with me for about 5 minutes about how she HAS to do it. Like lady no you don’t… I had to literally snatch it out of her hands. She’s rude, snippy and just simply doesn’t show good customer service. Every time my experience is the same.
• BB

  Brandon

  Jun 11, 2026
  1.0
  If you live in the area you will be unlucky enough to have to deal with this post office. It is not uncommon to have your mail tracking say "Arrived at USPS Facility, COHOES, NY 12047" and then have it sit there for a week before receiving it. I had a valuable small package which required signature delivery, my mail carrier quickly left a note in my mailbox saying undeliverable- despite me taking time off of work to be at home to receive it. I went online to process to have it delivered the next day, and waited at the front door for the carrier the next morning. I caught him, he said he did not have anything, but I'm fee to go to the post office to ask for it. Off I went, and began waiting in the lobby starting at 9:15 am. Despite posted business hours opening at 9:30 am, it wasn't until 9:50 am that an employee came out and leisurely arranged the lobby while four of us stood in line. As the first one up, I told her I was looking for my package. She stopped me so she could slowly login to the computer. Then she went looking, and came back empty handed. I said I would like to speak with a postmaster. He's not in yet. I waited 10 more minutes (I've been here nearly an hour now) before a gentleman comes into the office, and I cut the line to remind her I want my package. She shows my slip to the gentleman who says "it was right here last night," "ah yes here it is". It was ten feet away from her, on the counter, clear as day. She hands it to me, without having me sign or identify myself. I didn't care, I could not get out of there faster.
• JM

  Jack Maloney

  Jun 2, 2026
  1.0
  Clerk in service window seems to be unaware the 5 people standing in line are on time schedules also. She rambles on with irrelevant stories and product variations available. ALL I WANT IS A STAMP!!! We are not splitting the atom here. Stop wasting peoples time and frustrating them till they walk out after standing in line for 20 minutes.
• BE

  Brett Evensen

  May 19, 2026
  1.0
  Zero stars * Post office already is the worst establishment going but the lady that works in there with half half cut gloves (why?) and dark is absolutely awful. Miserable human being. Comical they refuse to put a piece of tape on a label and insist you need to buy a roll of tape is outrageous. And be rude about it too. I’ve never been in a post office and walk away not frustrated. Wish the post office would put all these people out there with no job.
• CP

  Care package

  May 16, 2026
  3.0
  I'm having weird trouble for some reason with my postal service

Frequently Asked Questions About United States Postal Service