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Primo Brands Delivery

3.9
(70 reviews)

Business Details

4195 Middle Country Road, Calverton, NY
11933, United States
https://www.water.com

About

Water Cooler SupplierBeverage Distributor
Our Water Direct program provides a comprehensive selection of branded beverages to meet healthy hydration needs delivered directly to your home or to commercial businesses. These brands include Poland Spring® and Pure Life®, premium brands like Saratoga® and The Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain®, Ozarka®, and Zephyrhills®, purified brands including Primo Water™ and Sparkletts®, and flavored and enhanced brands like Splash Refresher™ and AC+ION®.

Location

Primo Brands Delivery
4195 Middle Country Road, Calverton, NY
11933, United States

Reviews

3.9
70 reviews
5 stars
49
4 stars
1
3 stars
1
2 stars
0
1 star
19
  • KK
    Kimberly
    Aug 7, 2026
    5.0
    It's very rare that I feel compelled to review a business. It's even more rare to find an employee who goes above and beyond. So here we are. The Calverton branch manager went so far above and beyond that I was truly impressed. I had a tiny issue with an item that I had been expecting with my delivery. Nothing major but just called the customer service number to get something clarification. Instead of dealing with the call center he personally reached out to me with an immediate resolution. He was polite, knowledgeable and so incredibly helpful. Impressive interaction all the way around.
  • JL
    Joe Leone
    Mar 21, 2026
    1.0
    Drivers dont listen to directions at all, dont tip them. Customer service doesnt help. Put in various requests for empty bottle pickups and I get a water delivery right next to the empties theyre supposed to pick up. Its not worth the headache, just go to the store and pick up 5 gallon bottles instead of waiting for these jerks to deliver it for an outrageously high price. Please do not use these people
  • RJ
    Ray James
    Mar 21, 2026
    1.0
    Terrible customer service
  • MM
    Mike Miller
    Sep 25, 2023
    1.0
    This place is a joke. They cannot get a delivery right. I have received product I did not order or want and was billed for it. I have not received product that I did order and was billed for it and I have been told delivery was made to find nothing at my door. You can never speak to a person and their online chat is never available. The only company worse than this one is Optimum.

Frequently Asked Questions About Primo Brands Delivery

What types of beverage brands does Primo Brands Delivery offer?

Primo Brands Delivery offers a variety of beverage brands including Poland Spring®, Pure Life®, Saratoga®, The Mountain Valley®, Arrowhead®, Deer Park®, Ice Mountain®, Ozarka®, Zephyrhills®, Primo Water™, Sparkletts™, Splash Refresher™, and AC+ION®.

Does Primo Brands Delivery provide service to both homes and businesses?

Yes, Primo Brands Delivery delivers beverages directly to residential homes as well as commercial businesses to meet healthy hydration needs.

Brand Certified Facts from Primo Brands Delivery

This information is certified by Primo Brands Delivery and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
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