Formed in 1997, Plaza Group is locally owned and operated in Buffalo, New York, consisting of a diverse real estate portfolio throughout Western New York. With foundations in the retail industry, the Plaza Group team understands the importance of developing professional working relationships. Plaza Group has been established in Western New York for over 40 years, succeeding in the retail market and slowly amassing a varied real estate portfolio.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.