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United States Postal Service

1.4
(390 reviews)

Business Details

2628 E 18th St, Brooklyn, NY
11235, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2628 E 18th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2628 E 18th St, Brooklyn, NY
11235, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday8:00 AM - 1:00 PM
SundayClosed

Reviews

1.4
390 reviews
5 stars
24
4 stars
6
3 stars
7
2 stars
12
1 star
341
  • NN
    New York Nyc
    May 4, 2026
    1.0
    Horrible. Driver always mark as we tried yo deliver I’m sure we missed you. Never did. Lazy liar!
  • RB
    Ros B
    May 1, 2026
    1.0
    Have you ever wondered what it would be like to mail something after the apocalypse? Wonder no more, come to the Sheepshead post office and experience it for yourself. It's a downright dystopian affair. You're not allowed inside the building, which looks like a dilapidated husk of a warehouse - the only service is through a truck outside of the station. Picking up packages? You have to go around back to the loading docks and wait until an employee finally materializes. The hours are completely arbitrary, I came by around 3pm and they were on lunch break from 3pm to 3:45pm. Based on the other reviews it looks like they dip out whenever they feel like it. Did you take time out of your workday to mail something? Tough luck, maybe they'll show up in an hour. The employees here have no respect for anyone's time. Did you want to call to check if they have your package? Well, you're out of luck on that front too. Their phone number has been not been functional for at least a decade, and there are no plans to fix it. Call the main USPS line, get a case open, and these guys will call you back if they feel like it. Good luck! The USPS is a treasured part of the United States, and it is very unfortunate they have lost funding in recent years. But this specific post office has been a disaster for much longer than that. It is one of the worst post offices in the entire city. Go literally anywhere else if you can.
  • ZS
    Zhanna Shahumyan
    Apr 24, 2026
    5.0
    Was send It yesterday 04/24/2026 My priority box Delivered one time Thank you
  • AA
    Abdul majeed Abid
    Apr 14, 2026
    1.0
    Is there an option for ZERO stars? This shack is run by a guy who takes 2 hour long lunch breaks! I got there at 2:30 and the sign said: Back at 3:45 pm.
  • MS
    Marvin Siciliano
    Mar 31, 2026
    1.0
    THE WORST POST OFFICE EVER !!!! ALWAYS MISSING PACKAGES ! BAD CUSTOMER SERVICE

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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